Tim,

> Has anyone else renewed their software updates and support agreement
> recently, and noticed a significant price jump over last year?  Doing the
> math, most of our "smaller" enablers (e.g. 5 Client connection enablers,
> 1-64 slot jukebox) went up 15% in price, while our bigger enablers (25
> client connections, unlimited slot jukebox) went up 25% in price.

I haven't noticed that (yet).

I did notice, however, that their SilverCare thingy has increased
slightly from AU$2,000 to AU$20,000 per year ("price hike" was a media
cliche that sprang to mind).

There would want to be a significant improvement in the quality of
service delivered for it to be worth the new cost ($2K was already
stretching it).

Maybe this is an attempt to improve their turnover figures to justify a
better sale price to the EMC share holders.

George.
--
George Scott           George.Scott AT its.monash DOT edu
Systems Programmer, IT Services, Monash University

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