Here's what our contacts founds about the problem,

ADIC told us to change the mode on the Library from mode 1 to mode 2. I
think there is 6 different mode and I don't know what it's doing... It
resolve our unload problem.

We still have the problem "no handler for sdlt320 tape" when we try to do a
backup with a Tru64 Remote Storage Node. We have been told that ADIC uses
Quantum SDLT320 drive and they are not support by Legato on a Tru64 (see
page 14 of the Legato NetWorker 6.x.x HW Compat Guide Drives and Libraries).
Our Technical contact (which is Digidyne) opened a case with Legato and
don't know when the drive will be supported on Tru64. We hope to receive
good news....

Thanks to everybody!


Frederic Tremblay
Canadian Space Agency
Frederic.Tremblay AT space.gc DOT ca


-----Original Message-----
From: Carl Farnsworth [mailto:carl.farnsworth AT DIGIDYNE DOT CA]
Sent: Monday, April 28, 2003 10:05
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: ADIC 10K new installation


It MAY be as simple as increasing the Eject or Unload timers in the
Autochanger resource.  I recently had a similar problem with a different
brand of library/drives, where the Unload timer had to be increased from 5
seconds to 10.

Regards,
Carl Farnsworth
DigiDyne Inc.

On Thu, 24 Apr 2003 19:10:44 -0400, Tremblay, Frederic
<Frederic.Tremblay AT SPACE.GC DOT CA> wrote:

>Hello,
>
>We are installing a new library in order to replace our STK9710 library and
>we have some problems. Here's our settings:
>
>Netwoker 6.1.3 server is installed on Enterprise 450 - Solaris 8.
>The library is a ADIC Scalar 10k with 4 SDLT320 connected to the SAN with a
>SNC 5100 Bridge. The library is attached SCSI to the Solaris box. No drives
>are attached directly to the Sun box.
>Our Storage Node is a Tru64 with 6.1.3 client with storage node. The tapes
>are assigned as remote device via the SAN.
>There in a zone configure on the Fibre switch (Brocade 3200) with the
>storage node, the authorized clients and the bridge.
>
>We configure the library and the drives, but when it comes to label or
>inventory the new tapes, we have the following error:
>
>        nsrjb: About to read label on
rd=leo.space.gc.ca:/dev/ntape/tape5_d0
>        nsrjb: About to write label 000004S on
>rd=leo.space.gc.ca:/dev/ntape/tape5_d0
>        nsrjb: About to eject volume from
>rd=leo.space.gc.ca:/dev/ntape/tape5_d0
>        slot number 4, no handler for sdlt320 tape
>        eject sleep for 5 seconds
>        Jukebox handle being opened at port [email protected]
>        About to acquire Robot arm lock
>        Unloading jukebox: drive `rd=leo.space.gc.ca:/dev/ntape/tape5_d0'
>into slot `4'
>        box_unload: unload failure detected - retrying
>        box_unload: retry: start time = 1051221271
>        box_unload: retry: sleeping 30
>        box_unload: retry: failed - will retry
>        box_unload: retry: sleeping 30
>
>Has anyone seen this particular error message?  And if so, how did you fix
>it?
>
>Regards,
>
>Frederic Tremblay
>Canadian Space Agency
>Frederic.Tremblay AT space.gc DOT ca
>
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