Networker

Re: [Networker] Backup issues - fairly recent

2003-04-14 13:36:38
Subject: Re: [Networker] Backup issues - fairly recent
From: Tony Brack <tbrack AT LEGATO DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 14 Apr 2003 13:26:25 -0400
Hi Tom,

Refresher course 101:

1. make sure the client is running
2. do client initiated backups to the server work? (ie: try running 'save'
directly)
3. make sure that the client "does something" when the server tries to
connect
4. if not: run nsrexecd in debug mode and see if something is happenning
5. anything in client side daemon.log
6. what happens to cause the retry? - What's te real error message?

Tony Brack  BA, LCNA
Technical Support Engineer
Legato Systems, Inc. Canada
Visit us at <http://www.legato.com/>
Legato Customer Support: 1-877-LEGATO7

Delighting our customers is my top priority. Please let me know what you
think of the level of service provided by sending an email to my manager,
Bill Wiley at wwiley AT legato DOT com or give him a call at (905) 315-4831


-----Original Message-----
From: T M [mailto:loxley99 AT HOTMAIL DOT COM]
Sent: April 11, 2003 11:52 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Backup issues - fairly recent

Mark,

Almost anything could be to blame for this.

Have you tried creating a new Test Group where you attempt to backup only 1
of these clients?
Does this also happen when you try to backup via the command line, using the
savegrp command?
Ping is fine, but what does rpcinfo report?
Try to think about what has changed in this configuration since 2 weeks
ago... a new driver? new NIC's? any new patches installed? ????

I wish I could be more decisive and helpful to you. But this is quite a
broad item you have presented us here.

Good luck compadre.
Tom


--

>From: "Gosselin, Mark" <gosselinm AT NETSCOUT DOT COM>
>Reply-To: Legato NetWorker discussion <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>,
>         "Gosselin, Mark" <gosselinm AT NETSCOUT DOT COM>
>To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>Subject: [Networker] Backup issues - fairly recent
>Date: Fri, 11 Apr 2003 11:18:49 -0400
>
>
>Hi List,
>
>I recently (within the last two weeks) started seeing this issue with my
>backups. As you can see, I have two clients (one is AIX 3.2, and the other
>is SunOS) that send a message that All 4 retries attempted and all
>conections
>timed out.
>Both machines can ping the server and vice versa (both by name and IP).
>I've
>restarted Networker on all machines, and even rebooted...
>
>Anyone have any ideas?
>
>Thanks,
>Mark Gosselin
>Sr. UNIX Administrator
>NetScout Systems, Inc.
>310 Littleton Road
>Westford, MA 01886
>978-614-4219
>mgosselin AT netscout DOT com
>
>
>
>NetWorker Savegroup: (alert) Default aborted, 10 client(s) (penguin,
>coyote, bobcat, pelican Failed)
>Start time:   Thu Apr 10 23:00:00 2003
>End time:     Thu Apr 10 23:31:26 2003
>
>
>--- Unsuccessful Save Sets ---
>
>* penguin:All 4 retries attempted
>* penguin:All Connection timed out
>
>* pelican:All 4 retries attempted
>* pelican:All Connection timed out
>
>--- Successful Save Sets ---
>
>   nsisrv.netscout.com: index:penguin level=9,        0 KB 00:00:02      0
>files
>
>   nsisrv.netscout.com: /            level=incr,      6 KB 00:00:09      6
>files
>   nsisrv.netscout.com: /usr         level=incr,      0 KB 00:00:27      0
>files
>   nsisrv.netscout.com: /nsr         level=incr,    152 KB 00:00:10      8
>files
>
>   crane: /                          level=incr,      0 KB 00:00:06      0
>files
>   crane: /usr                       level=incr,      0 KB 00:00:30      0
>files
>   crane: /var                       level=incr,    384 KB 00:00:05     16
>files
>   nsisrv.netscout.com: index:crane  level=9,        33 KB 00:00:03      7
>files
>
>   jackal.netscout.com: /versions    level=incr,     93 MB 00:11:51     41
>files
>   jackal.netscout.com: /trees       level=incr,     25 KB 00:13:39      8
>files
>   jackal.netscout.com: /engnfs/fsd8 level=incr,      0 KB 00:00:28      0
>files
>   jackal.netscout.com: /engnfs/home4 level=incr,    12 MB 00:01:00     26
>files
>   jackal.netscout.com: /engnfs/RELEASES level=incr, 55 MB 00:02:03     75
>files
>   nsisrv.netscout.com: index:jackal.netscout.com level=9, 337 KB 00:00:04
>    29 files
>
>   bobcat: /var/yp                   level=incr,      0 KB 00:00:03      0
>files
>
>   nsisrv.netscout.com: index:pelican level=9,        0 KB 00:00:03      0
>files
>
>   pigeon: /                         level=incr,     14 KB 00:00:02     16
>files
>   pigeon: /home                     level=incr,      0 KB 00:00:03      0
>files
>   pigeon: /usr                      level=incr,     11 KB 00:00:09      6
>files
>   pigeon: /var                      level=incr,     85 KB 00:00:04     20
>files
>   pigeon: /tmp                      level=incr,      2 KB 00:00:03      2
>files
>   pigeon: /pigeon                   level=incr,     34 MB 00:01:30     21
>files
>   nsisrv.netscout.com: index:pigeon level=9,       189 KB 00:00:03     37
>files
>
>   raven: /                          level=incr,      7 KB 00:00:06      4
>files
>   raven: /usr                       level=incr,      0 KB 00:00:20      0
>files
>   raven: /var                       level=incr,    840 KB 00:00:11     28
>files
>   raven: /space                     level=incr,      0 KB 00:00:12      0
>files
>   nsisrv.netscout.com: index:raven  level=9,       102 KB 00:00:05     19
>files
>
>   weeheavy: /                       level=incr,      6 KB 00:00:06      4
>files
>   weeheavy: /usr                    level=incr,      0 KB 00:00:32      0
>files
>   weeheavy: /var                    level=incr,    202 KB 00:00:06     33
>files
>   weeheavy: /weeheavy               level=incr,      0 KB 00:00:21      0
>files
>   nsisrv.netscout.com: index:weeheavy level=9,     573 KB 00:00:03     20
>files
>
>--
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Note: To sign off this list, send a "signoff networker" command via email
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