Networker

Re: [Networker] STK L700e, HP LTO problem

2003-03-26 01:13:41
Subject: Re: [Networker] STK L700e, HP LTO problem
From: "Day, David" <david.day AT CENTERPULSE DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 26 Mar 2003 00:13:38 -0600
> Briefly, during a backup Networker reports a tape as "full", and on the
> nwadmin screen it reports the drive as "writing, finding eom". At this
> point the drive hangs and has to be power cycled to eject the tape.

I'm using HP's Galactica Surestore E 4/40 HVDS with HP Ultrium drives on a
Sun E220R host.  I have seen this problem on several occasions over the
history of this library (eighteen months).  I have exercised my support
agreement and had the drive replaced when this occurs.  I have also asked HP
to research the issue believing there may be an issue with HVDS.  We have a
couple of LVDS libraries that have not had these problems.

The frequency has been along the line of every four to six months making it
unlikely that I have a hardware/OS or patch issue on the host.  This really
appears to be a drive issue and HP has seemed to agree.

Keep us posted.
David

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