All-

  Have a problem with NetApp backups running on F720 Filer.

  We run Networker server on an NT 4.0 box which calls The Legato Business
Suite client.  For some reason, it's now failing consistently with:  the
following entries in the messages file,

Mar 11 03:00:03 acacia_bkp.aurora.com: NetWorker Savegroup: (info) starting
NETAPP (with 1 client(s))
Mar 11 03:00:32 acacia_bkp.aurora.com: NetWorker media: (info) suggest
mounting NetApp.136 on acacia_bkp.aurora.com for writing  to pool 'NetApp'
Mar 11 03:00:34 acacia_bkp.aurora.com: NetWorker media: (waiting) Waiting
for 1 writable volumes to backup pool 'NetApp' tape(s) on
acacia_bkp.aurora.com
Mar 11 03:00:34 acacia_bkp.aurora.com: NetWorker media: (waiting) Waiting
for 1 writable volumes to backup pool 'NetApp' tape(s) on
acacia_bkp.aurora.com
Mar 11 03:02:58 acacia_bkp.aurora.com: NetWorker Media: (info) loading
volume NetApp.136 into \\.\Tape0
Mar 11 04:25:59 acacia_bkp.aurora.com: NetWorker media: (info) suggest
mounting acacia_bkp.aurora.com.171 on acacia_bkp.aurora.com for writing  to
pool 'Default'
Mar 11 04:26:01 acacia_bkp.aurora.com: NetWorker media: (waiting) Waiting
for 1 writable volumes to backup pool 'Default' tape(s) on
acacia_bkp.aurora.com
Mar 11 04:26:01 acacia_bkp.aurora.com: NetWorker media: (waiting) Waiting
for 1 writable volumes to backup pool 'Default' tape(s) on
acacia_bkp.aurora.com
Mar 11 04:26:36 acacia_bkp.aurora.com: NetWorker Media: (info) loading
volume acacia_bkp.aurora.com.171 into \\.\Tape0
Mar 11 04:37:05 acacia_bkp.aurora.com: NetWorker Savegroup: (alert) NETAPP
completed, 1 client(s) (sequoia Failed)
Mar 11 04:37:05 acacia_bkp.aurora.com: Start time:   Tue Mar 11 03:00:03
2003
Mar 11 04:37:05 acacia_bkp.aurora.com: End time:     Tue Mar 11 04:37:05
2003
Mar 11 04:37:05 acacia_bkp.aurora.com: --- Unsuccessful Save Sets ---
Mar 11 04:37:05 acacia_bkp.aurora.com: * sequoia:/vol/vol0/home 1 retry
attempted
Mar 11 04:37:05 acacia_bkp.aurora.com: * sequoia:/vol/vol0/home ! no output
Mar 11 04:37:05 acacia_bkp.aurora.com: --- Successful Save Sets ---
Mar 11 04:37:05 acacia_bkp.aurora.com:   acacia_bkp.aurora.com:
index:sequoia level=9,   3042 MB 00:10:53   2210 files

And the following entries in the daemon.log file:

03/11/03 03:00:03 AM nsrd: savegroup info: starting NETAPP (with 1
client(s))
03/11/03 03:00:32 AM nsrd: media info: suggest mounting NetApp.136 on
acacia_bkp.aurora.com for writing  to pool 'NetApp'
03/11/03 03:00:34 AM nsrd: media waiting event: Waiting for 1 writable
volumes to backup pool 'NetApp' tape(s) on acacia_bkp.aurora.com
03/11/03 03:00:35 AM nsrd: \\.\Tape0 Eject operation in progress
03/11/03 03:02:58 AM nsrd: media info: loading volume NetApp.136 into
\\.\Tape0
03/11/03 03:03:10 AM nsrd: \\.\Tape0 Verify label operation in progress
03/11/03 03:04:04 AM nsrd: \\.\Tape0 Mount operation in progress
03/11/03 03:04:40 AM nsrd: media event cleared: Waiting for 1 writable
volumes to backup pool 'NetApp' tape(s) on acacia_bkp.aurora.com
03/11/03 03:04:40 AM nsrd: sequoia:/vol/vol0/home saving to pool 'NetApp'
(NetApp.136)
03/11/03 03:45:05 AM nsrd: sequoia:/vol/vol0/home done saving to pool
'NetApp' (NetApp.136) 85 MB
03/11/03 03:45:13 AM savegrp: sequoia:/vol/vol0/home unexpectedly exited.
03/11/03 03:45:13 AM savegrp: sequoia:/vol/vol0/home will retry 1 more
time(s)
03/11/03 03:45:17 AM nsrd: sequoia:/vol/vol0/home saving to pool 'NetApp'
(NetApp.136)
03/11/03 04:24:39 AM nsrd: sequoia:/vol/vol0/home done saving to pool
'NetApp' (NetApp.136) 85 MB
03/11/03 04:24:56 AM savegrp: sequoia:/vol/vol0/home unexpectedly exited.
03/11/03 04:24:56 AM savegrp: sequoia:/vol/vol0/home will retry 0 more
time(s)
03/11/03 04:25:50 AM nsrd: write completion notice: Writing to volume
NetApp.136 complete
03/11/03 04:25:59 AM nsrd: media info: suggest mounting
acacia_bkp.aurora.com.171 on acacia_bkp.aurora.com for writing  to pool
'Default'
03/11/03 04:26:01 AM nsrd: media waiting event: Waiting for 1 writable
volumes to backup pool 'Default' tape(s) on acacia_bkp.aurora.com
03/11/03 04:26:02 AM nsrd: \\.\Tape0 Eject operation in progress
03/11/03 04:26:36 AM nsrd: media info: loading volume
acacia_bkp.aurora.com.171 into \\.\Tape0
03/11/03 04:26:48 AM nsrd: \\.\Tape0 Verify label operation in progress
03/11/03 04:27:34 AM nsrd: \\.\Tape0 Mount operation in progress
03/11/03 04:29:37 AM nsrd: media event cleared: Waiting for 1 writable
volumes to backup pool 'Default' tape(s) on acacia_bkp.aurora.com
03/11/03 04:29:37 AM nsrd: acacia_bkp.aurora.com:index:sequoia saving to
pool 'Default' (acacia_bkp.aurora.com.171)
03/11/03 04:36:52 AM nsrd: acacia_bkp.aurora.com:index:sequoia done saving
to pool 'Default' (acacia_bkp.aurora.com.171) 3042 MB
03/11/03 04:37:05 AM nsrd: savegroup alert: NETAPP completed, 1 client(s)
(sequoia Failed)
* sequoia:/vol/vol0/home ! no output
* sequoia:/vol/vol0/home 1 retry attempted
* sequoia:/vol/vol0/home ! no output
03/11/03 04:37:05 AM nsrd: runq: NSR group NETAPP exited with return code 1.
03/11/03 04:37:54 AM nsrd: write completion notice: Writing to volume
acacia_bkp.aurora.com.171 complete



  Anybody else had to deal with this?  What's a good place to start?  What
sorts of things can cause this failure?

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