> Hello,
>
> We have a problem with SAP backups to our Networker backup server.
> The problem seems to be related to the TMP/TEMP/USERPROFILE variables on
> Windows 2000 :
> backint tries to write its logfile to a location ...%USERPROFILE%...
> As the backup isn't running in a user context, it hasn't the variable
> USERPROFILE defined, and the backup is failing.
>
> Because the error message comes from BACKINT, trying to open a faulty
> directory, we suppose the problem or solution should be within backint.exe,
> or in the way it is called. As the BACKINT.EXE is provided by legato, we
> suppose that it is up to Legato to tell us how me must resolve this problem.
> Although Legato claims (despite our Premium support contract) that this is an
> SAP problem. After 1 month of discussions, they even seem to have no
> SAP/Win2000/Networker configuration available to test these things out.
> On the other hand, SAP claims it is a Legato problem...
>
> The problem :
>
> The backups are sheduled via SAPDB (DB13), where BRBACKUP immediatly calls
> Networker's BACKINT image.
> (the backups are NOT scheduled via Networker's nsrsapsv.exe).
> In the logfile we can see that BACKINT.EXE is called as
> 'backint -u S01 -f backup -i D:\oracle\S01\sapbackup\.bdjuoegt.lst -t
> file -p D:\oracle\S01\817\DATABASE\initS01on.utl -c'
> which fails with an error 'Unable to open
> D:\usr\sap\S01\DVEBMGS00\work\%USERPROFILE%\Local
> Settings\Temp\\backintS01.log'
> because it hasn't the variable USERPROFILE defined :
>
> BR315I 'Alter tablespace SYSTEM begin backup' successful
> BR280I Time stamp 2003-01-20 14.09.39
> BR229I Calling backup utility...
> BR278I Command output of 'backint -u S01 -f backup -i
> D:\oracle\S01\sapbackup\.bdjuoegt.lst -t file -p
> D:\oracle\S01\817\DATABASE\initS01on.utl -c':
> Unable to open D:\usr\sap\S01\DVEBMGS00\work\%USERPROFILE%\Local
> Settings\Temp\\backintS01.log as log file.
> Backint exiting at Jan 20 14:09:39 with fatal error
> Open log file: No such file or directory
> BR280I Time stamp 2003-01-20 14.09.39
> BR279E Return code from 'backint -u S01 -f backup -i
> D:\oracle\S01\sapbackup\.bdjuoegt.lst -t file -p
> D:\oracle\S01\817\DATABASE\initS01on.utl -c': 2
> BR232E 0 of 13 files saved by backup utility
> BR280I Time stamp 2003-01-20 14.09.39
> BR231E Backup utility call failed
> BR280I Time stamp 2003-01-20 14.09.42
> BR317I 'Alter tablespace PSAPROLL end backup' successful
>
> If we create the directory "D:\usr\sap\S01\DVEBMGS00\work\%USERPROFILE%\"
> (thus exactly with "%USERPROFILE%), the backups are succeeding, but we wish
> to have a more transparant solution.
>
> Most probably backint builds the directory using the TMP or TEMP symbols,
> this is why it worked perfectly on NT4, but no more on Windows 2000, because
> it introduced USERPROFILE into these variables.
>
> In an SAP manual, I found some information on Networker Backups, which might
> be related :
> - DBMCLI command to define variables (like TMP and TEMP)
> - variable NSR_ENV to give more parameters
> - backint -o to define the output
> However I can't find anything about these in the Networker manuals...
>
> As I don't know anything about SAP, is there anybody who can help me how to
> resolve this (stupid) problem...?
>
> Is there anybody using SAPDB DB13 backups successfully on Windows 2000 ?
>
> Thanks for any help,
>
> Bart
>
> PS: we're using Windows 2000
Networker V6.2 on Client and V6.0.1 on the server
Networker SAP Module V2.1-001
SAP V6.10
> Oracle 8.1.7.4.1
>
>
>
>
>
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