Networker

[Networker] SAP backint backups on Windows 2000 failing to write logfile to ...%USERPROFILE%...

2003-02-27 09:23:05
Subject: [Networker] SAP backint backups on Windows 2000 failing to write logfile to ...%USERPROFILE%...
From: "Renty, Bart" <Bart.Renty AT HP DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Thu, 27 Feb 2003 15:12:52 +0100
> Hello,
> 
> We have a problem with SAP backups to our Networker backup server.
> The problem seems to be related to the TMP/TEMP/USERPROFILE variables on 
> Windows 2000 : 
> backint tries to write its logfile to a location ...%USERPROFILE%...
> As the backup isn't running in a user context, it hasn't the variable 
> USERPROFILE defined, and the backup is failing.
> 
> Because the error message comes from BACKINT, trying to open a faulty 
> directory, we suppose the problem or solution should be within backint.exe, 
> or in the way it is called.  As the BACKINT.EXE is provided by legato, we 
> suppose that it is up to Legato to tell us how me must resolve this problem.  
> Although Legato claims (despite our Premium support contract) that this is an 
> SAP problem.  After 1 month of discussions, they even seem to have no 
> SAP/Win2000/Networker configuration available to test these things out.  
> On the other hand, SAP claims it is a Legato problem...
> 
> The problem :
> 
> The backups are sheduled via SAPDB (DB13), where BRBACKUP immediatly calls 
> Networker's BACKINT image.
> (the backups are NOT scheduled via Networker's nsrsapsv.exe).
> In the logfile we can see that BACKINT.EXE is called as 
>       'backint -u S01 -f backup -i D:\oracle\S01\sapbackup\.bdjuoegt.lst -t 
> file -p D:\oracle\S01\817\DATABASE\initS01on.utl -c' 
> which fails with an error 'Unable to open 
> D:\usr\sap\S01\DVEBMGS00\work\%USERPROFILE%\Local 
> Settings\Temp\\backintS01.log' 
> because it hasn't the variable USERPROFILE defined :
> 
> BR315I 'Alter tablespace SYSTEM begin backup' successful
> BR280I Time stamp 2003-01-20 14.09.39
> BR229I Calling backup utility...
> BR278I Command output of 'backint -u S01 -f backup -i 
> D:\oracle\S01\sapbackup\.bdjuoegt.lst -t file -p 
> D:\oracle\S01\817\DATABASE\initS01on.utl -c':
> Unable to open D:\usr\sap\S01\DVEBMGS00\work\%USERPROFILE%\Local 
> Settings\Temp\\backintS01.log as log file.
> Backint exiting at Jan 20 14:09:39 with fatal error
> Open log file: No such file or directory
> BR280I Time stamp 2003-01-20 14.09.39
> BR279E Return code from 'backint -u S01 -f backup -i 
> D:\oracle\S01\sapbackup\.bdjuoegt.lst -t file -p 
> D:\oracle\S01\817\DATABASE\initS01on.utl -c': 2
> BR232E 0 of 13 files saved by backup utility
> BR280I Time stamp 2003-01-20 14.09.39
> BR231E Backup utility call failed
> BR280I Time stamp 2003-01-20 14.09.42
> BR317I 'Alter tablespace PSAPROLL end backup' successful
> 
> If we create the directory "D:\usr\sap\S01\DVEBMGS00\work\%USERPROFILE%\"   
> (thus exactly with "%USERPROFILE%), the backups are succeeding, but we wish 
> to have a more transparant solution.
> 
> Most probably backint builds the directory using the TMP or TEMP symbols, 
> this is why it worked perfectly on NT4, but no more on Windows 2000, because 
> it introduced USERPROFILE into these variables.
> 
> In an SAP manual, I found some information on Networker Backups, which might 
> be related :
> - DBMCLI command to define variables (like TMP and TEMP)
> - variable NSR_ENV to give more parameters
> - backint -o to define the output
> However I can't find anything about these in the Networker manuals...
> 
> As I don't know anything about SAP, is there anybody who can help me how to 
> resolve this (stupid) problem...?
> 
> Is there anybody using SAPDB DB13 backups successfully on Windows 2000 ?
> 
> Thanks for any help,
> 
> Bart
> 
> PS: we're using       Windows 2000 
                Networker V6.2 on Client and V6.0.1 on the server 
                Networker SAP Module V2.1-001
                SAP V6.10 
>               Oracle 8.1.7.4.1 
>               
> 
> 
> 
> 

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