Most definitely good points about the FTC, but if they let HP buy
Compaq, I'm sure they'd let Veritas purchase Legato.

As far as their tech support goes.  I have to agree and disagree with
you on the quality.

I think over the past 5-6 years they have gotten vastly better than they
were.  I think the update subscription price is a bit unreasonable
($8000/yr for CDs?).

I can remember when silver suppor (current Basic offering) had no call
back commitment.  Yes...no commitment...meaning you could log a call,
but there was no commitment on Legato's part that you would get a call
back.

Paul C.

On Mon, 2003-02-10 at 15:55, Stan Horwitz wrote:

> On Mon, 10 Feb 2003, Paul Crossman wrote:
>
> > Well, there goes what is probably the most flexible backup product on
> > the market.
>
> I prefer to defer judgement until an actual buyer is found. Veritas is
> unlikely because it would run afoul of FTC regulations. Depending on who
> the buyer is, and if indeed a buyer is found, we Legato customers might
> actually see an improvement in NetWorker and perhaps tech support quality.
>
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--
Paul Crossman @ Wildfire Communications, Inc.
Senior Unix Systems Administrator
Phone & Fax:  781-778-3517
Email:  pcrossma AT wildfire DOT com


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