Hi, seems silly but have you tried to clear the /nsr/tmp files?

cheers - han

At 11/15/2002 02:48 PM, Shaun Ellis wrote:

Try sjirdtag b.t.l

b.t.l is the bus/target/lun of the library device

You, unfortunately, do not say what OS you are on, but on Solaris this is in
/etc/LGTOuscsi, on Windows it is in a subdirectory of the nsr directory

Shaun Ellis
NetWorker Management Product Manager
LEGATO Systems Inc
3210, Porter Drive
Palo Alto
Ca 94304

Phone: +1 (650) 842 9548
Mobile: +1 (408) 431 6997

-----Original Message-----
From: Lewis, Terry {Info~Palo Alto} [mailto:TERRY.LEWIS AT ROCHE DOT COM]
Sent: Friday, November 15, 2002 12:46 PM
To: Legato NetWorker discussion; gnicholson AT ENVISIONEMI DOT COM
Subject: RE: [Networker] Input/Output error during Library Operations

Hmmmm, my next step would be to validate the hardware paths
match up to the device paths as expected.  For example, if you
load a tape in a drive then try a tape drive operation outside
NetWorker, does the operation run against the loaded drive or
does it also produce an error?  I'm not too familiar with Windows
server set-up, but the error seems to indicate that the target
device is offline or inaccessible, a condition that could arise
from a change in assigned device names or SCSI IDs.

Terry

> -----Original Message-----
> From: Greg Nicholson [SMTP:gnicholson AT ENVISIONEMI DOT COM]
> Sent: Friday, November 15, 2002 12:39 PM
> To:   NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject:      Re: [Networker] Input/Output error during Library Operations
>
> She's Online and ready.  The Library performs as expected as far as it's
own
> internal operations (from the library control panel) - no errors, SAC's,
> etc.
>
> Needless to say, my NDMP backups are not running so I'm hating life here.
>
> -----Original Message-----
> From: Lewis, Terry {Info~Palo Alto} [mailto:TERRY.LEWIS AT ROCHE DOT COM]
> Sent: Friday, November 15, 2002 3:31 PM
> To: Legato NetWorker discussion; gnicholson AT ENVISIONEMI DOT COM
> Subject: RE: [Networker] Input/Output error during Library Operations
>
> Be sure your library is online and ready.  It's easy to leave it
> offline and/or not ready after some manual intervention.
>
> Terry
>
> > -----Original Message-----
> > From: Greg Nicholson [SMTP:gnicholson AT ENVISIONEMI DOT COM]
> > Sent: Friday, November 15, 2002 12:30 PM
> > To:   NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject:      Re: [Networker] Input/Output error during Library
Operations
> >
> > Both arguments result in:
> >
> > "nsrjb: SYSTEM error: Input/output error"
> >
> > -----Original Message-----
> > From: Peacock, Tom [mailto:TPeacock AT detma DOT org]
> > Sent: Friday, November 15, 2002 2:52 PM
> > To: 'gnicholson AT ENVISIONEMI DOT COM'
> > Subject: RE: [Networker] Input/Output error during Library Operations
> >
> > Have you tried an nsrjb -Hv  or nsrjb -HEv ?
> >
> >
> >
> > -----Original Message-----
> > From: Greg Nicholson [mailto:gnicholson AT ENVISIONEMI DOT COM]
> > Sent: Friday, November 15, 2002 2:33 PM
> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject: [Networker] Input/Output error during Library Operations
> >
> >
> > My first posting - please bear with me!
> >
> > I am having trouble performing operations on an ADIC Scalar 100
(2-drive,
> > AIT3).
> > Both "Inventory" and "Reset" produce an "input/output error".
> >
> > NetWorker for Windows version 6.2
> > Single Server
> > Single Storage Node
> > NDMP only tape library
> >
> > The devices are on a single drive "sled" and  have recently been
replaced
> > after one
> > of the drives on the old sled would not eject its tape cartridge.
> However,
> > the problem
> > of "input/output error" existed prior to replacing the drive sled.
> >
> > Also, the "Auto-changer Operations" window does not reflect the tape
> library
> > as far as
> > which volume are located in which slots.
> >
> > I have spoken to ADIC about this and they (as expected) chalked it up as
a
> > software
> > Issue.
> >
> > I look forward to resolving this and thanks in advance for your help!
> >
> >
> >
> >
> > --
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cheers - han

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