Networker

Re: [Networker] Hardware Problem STK L700 and STK 9840 Tape Devic es

2002-11-11 11:52:35
Subject: Re: [Networker] Hardware Problem STK L700 and STK 9840 Tape Devic es
From: Bob Schuknecht <Bob_Schuknecht AT HILTON DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 11 Nov 2002 10:52:30 -0600
Also, some shops put labels on the media and when the label gets peeled off
some gooey sticky film remains that can gum up the fingers on the robotics.

>  -----Original Message-----
> From:         "Legato NetWorker discussion"
> <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>@INTERNET@HHC   On Behalf Of "Tsallos
> Christos" <Christos.Tsallos AT EINSTEINET DOT DE>
> Sent: Monday, November 11, 2002 6:47 AM
> To:   NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject:      [Networker] Hardware Problem STK L700 and STK 9840 Tape
> Devices
>
> Hi NetWorkers,
>
> A second problem I have seems to be a real hardware related one:
> From time to time (mostly on weekends) specific Tapes realy stuck in the
> STK 9840 Tape Devices (STK L700 Library) and when the hand assy pulls
> this tape out with force this tape then is an bad cross possition in the
> hand assy. The Library stopps working, sending I/O error.
> I tried a hundred things and we had StorageTek about 25 time on site to
> solve the problem.
> I have a customer with about the same hardware and he reports problems
> like this too.
>
> Is there anybody out there who has the same problem. I suggest that this
> is a constructional flaw of the STK 9840 Tape Devices.
>
> Cheers
>
> Christos Tsallos
> Senior Consultant SAN
> ____________________________________________
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>
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