Networker

[Networker] Index backup errors, UASM Application exception occurred c0000005

2002-10-30 06:51:55
Subject: [Networker] Index backup errors, UASM Application exception occurred c0000005
From: Alec Skinner <alec.skinner AT HSBC DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 30 Oct 2002 11:51:30 +0000
Hi all,

Software levels
Networker: 6.02 (backup servers and all clients)
OS:NT4 sp6

The backups are suffering from an intermittent error, the backup of one or
more Index files stalls, and will fail if left alone to timeout. When this
happens a DrWatsons application error message is displayed on the Backup
server.  If you 'ok' the message before the Index backup fails then it
usually continues and completes successfully.
I have an open call with support but so far they have been unable to find
the cause or any other similar hits. This is happening on all four of the
backup servers here.

Has anyone out there had any similar experience?

the Dr Watsons error is...
Application exception occurred:
        App: uasm.dbg (pid=407)
        When: 10/3/2002 @ 17:6:0.476
        Exception number: c0000005 (access violation)


Regards Alec

Alec Skinner.
Technical Specialist.
HSBC Bank plc.
Tel: 01903 825488   (Internal: 7215 4488)
Mobile:   07771 841014   (Internal: 7771 841014)
Fax: 01903 825543   (Internal: 7215 4543)
Email:    Alec.Skinner AT HSBC DOT COM




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