Looks for me a name resolution issue or because the client has some
digit in the name (I remember some problems with version 5.x).
Some tests to do :
from both side, check :
Client -> Server
ping <Client short name>
ping <Client long name>
ping <Client IP>
nslookup <Client short name>
nslookup <Client long name>
nslookup <Client IP>
ping <server short name>
ping <server long name>
ping <server IP>
nslookup <server short name>
nslookup <server long name>
nslookup <server IP>
check DNS DOMAIN names.
rpcinfo -p <Client short name>
rpcinfo -p <Client short name>
rpcinfo -p <Client short name>
rpcinfo -p <Server short name>
rpcinfo -p <Server short name>
rpcinfo -p <Server short name>
Then post "savegrp -pnvvvv -c <client> <group>" output
launched on the backup server.
Change from "all" to "c:\" in the client's saveset list.
and retry above savegrp command.
If it still doesn't work :
Edit backup server host file and add "IP short_name FQDN"
for the server and for the client.
Edit client's host file and fill IP for the client and for the
server. Restart nsrexecd on the client.
Check also if the client is not configured with DHCP Addr.
Restart above "savegrp" test.
If it still doesn't work, issue a "save -s <server> -l full -b <pool> c:\"
to determine if the client can sent to the server. (or use winworkr.exe
to start a client initiated backup).
is the client behind a Firewall ? is the client a cluster member ?
Is the client name correct (or are you reaching the correct system ?)
Thierry
Kind regards - Bien cordialement - Vriendelijke groeten,
Thierry FAIDHERBE
Storage & Server Integration Practice
Tru64 Unix and Legato EBS Consultant
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_____________________________________________________________________________
-----Original Message-----
From: Matts Nilsson [mailto:matts_nilsson AT YAHOO DOT COM]
Sent: Friday, October 25, 2002 4:38 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] VB: [Networker] AW: [Networker] Can't Backup Win2K
Server
Hi all!
Sorry to disappoint you, but I doubt that the SSD 5.50
is the problem. I have customers running NW 6.1.1 and
SSD 5.50 without problems. As long as you update the
NIC agent to version 5.50.1.0 you shouldn't have any
problems with SSD 5.50. Even the 3.63.363 version of
the Compaq Gbit NIC driver is working. And trust me,
I've seen all the problems with older versions!
On the other hand, maybe this is related to SP3?
// Matts
--- Dahl Mikael <Mikael.Dahl AT SKANE DOT SE> skrev: > Hi
all
>
> We got the same problem on a couple of servers
> (compaq - nc7131) and i recently discovered that it
> seems that it's the driver for the nic 3.63.363
> (that's the one included in SSD 5.50) that's the
> problem. I changed driver to intel's latest 6.2.33
> and it worked fine directly
>
> regards,
>
> Mikael
>
> -----Ursprungligt meddelande-----
> Från: David Nelson [mailto:djn AT ci.henderson.nv DOT us]
> Skickat: den 10 oktober 2002 18:08
> Till: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Ämne: Re: [Networker] AW: [Networker] Can't Backup
> Win2K Server
>
>
> The SupportPaq is DEFINITELY what screwed up Legato.
> After rebuilding the
> server and applied v5.40, the backup runs
> flawlessly.
>
> That just scares me to tears............
>
> -- Dave
>
> ----- Original Message -----
> From: "David Nelson" <djn AT ci.henderson.nv DOT us>
> To: "Legato NetWorker discussion"
> <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
> Sent: Thursday, October 10, 2002 7:10 AM
> Subject: Re: [Networker] AW: [Networker] Can't
> Backup Win2K Server
>
>
> > More to the point.... it appears that the latest
> Compaq (err.... HP)
> > SupportPaq (v5.50) is what's hosing the backup. I
> don't know if its a
> > combination of things or what. I tried to
> backlevel the SupportPaq all
> the
> > way back to v5.14 and I still couldn't get a
> backup. Feels like something
> > is left behind after applying v5.50 that the
> uninstall doesn't handle
> and/or
> > older revs of the SupportPaq ignore. Anyway,
> v5.40 appears to be happy
> with
> > Legato. I'm running a final test now to see if
> that cures my problems or
> > not.
> >
> > Here are the configs I'm working with:
> >
> > Compaq DL380G2 - latest BIOS applied
> > SmartArray 5300 controller - latest BIOS applied
> > Windows 2000 Advanced Server - Service Pack 3
> > IE 6.0 - Service Pack 1
> > All Windows Updates applied.
> >
> > -- Dave
> >
> >
> > ----- Original Message -----
> > From: "Robert Maiello" <robert.maiello AT MEDEC DOT COM>
> > To: <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
> > Sent: Thursday, October 10, 2002 6:15 AM
> > Subject: Re: [Networker] AW: [Networker] Can't
> Backup Win2K Server
> >
> >
> > Matts
> >
> > Thanks, yes, I for one am having the the problem
> on a Compaq
> > Gbit NIC. I'm certainly leaning torward this as
> the problem;
> > Legato seems to think my specifying the server on
> the command line
> > as the key to the problem ...ie nsrexecd -s
> mybackupserver but
> > the driver seems a more credible explanation.
> >
> > So far it backups up fine if nsrexecd.exe -s
> backupserver is run from
> > the command line. I'll post my final fix when I
> get it working as
> > a service again.
> >
> > Robert Maiello
> > Thomson Medical Economics
> >
> > On Wed, 9 Oct 2002 14:58:32 +0200,
> =?iso-8859-1?q?Matts=20Nilsson?=
> > <matts_nilsson AT YAHOO DOT COM> wrote:
> >
> > > Hi!
> > >Just out of curiosity, are you all using Compaq
> > >hardware for your Win2k servers? If so, install
> the
> > >Intel driver for the Gbit NIC (look up an old
> thread
> > >regarding this). If not, sorry, no ideas...
> > >
> > >Good luck!
> > >
> > >// Matts
> > >
> > >--- David Nelson <djn AT CI.HENDERSON.NV DOT US> skrev:
> >
> > >Yep.... looks like the same problem here.....
> > >>
> > >> C:\Documents and Settings\djn savegrp -v -n -p
> -c
> > >> cohntfs38 ntfs38
> > >> cohntfs38:All
> level=4
> > >> 10/08/02 07:32:13 AM savegrp: Run up to 20
> clients
> > >> in parallel
> > >> 10/08/02 07:32:13 AM savegrp: cohntfs38:probe
> > >> started
> > >> savefs -s cohntfs35.ci.henderson.nv.us -c
> cohntfs38
> > >> -g ntfs38 -p -n -l
> > >> full -R -v
> > >> 10/08/02 07:33:56 AM savegrp: cohntfs38:probe
> > >> succeeded.
> > >> * cohntfs38:All rcmd cohntfs38, user root:
> `savefs
> > >> -s
> > >> cohntfs35.ci.henderson.nv.us -c cohntfs38 -g
> ntfs38
> > >> -p -n -l full -R -v'
> > >> * cohntfs38:All nsrexec: authtype nsrexec
> > >> * cohntfs38:All type: NSR client description;
> > >> --- Probe Summary ---
> > >>
> > >> cohntfs38:All level=full,
> > >> dn=-1, mx=0, vers=unknown,
> > >> p=1
> > >> cohntfs38:All level=full, pool=COH
> > >> Staging, save as of Wed Dec 31
> > >> 04:00:00 GMT-0800 PM 1
> > >> cohntfs38:index level=4,
> dn=-1,
> > >> mx=0, vers=unknown, p=1
> > >> cohntfs38:index level=4, pool=COH
> > >> Default, save as of Wed Oct 02
> > >> 09:11:57 GMT-0700 PM 2
> > >>
> > >> -- Dave
> > >>
> > >> ----- Original Message -----
> > >> From: "Robert Maiello"
> <robert.maiello AT MEDEC DOT COM>
> > >> To: <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
> > >> Sent: Tuesday, October 08, 2002 6:58 AM
> > >> Subject: Re: [Networker] AW: [Networker] Can't
> > >> Backup Win2K Server
> > >>
> > >>
> > >> We're having almost/exactly the same
> problem...a
> > >> Windows 2000 client
> > >> that we cannot backup. The outout is exactly
> like
> > >> yours except for
> > >> there is no exit code (our server is Solaris
> 8).
> > >>
> > >> The latest suggestion I have from Legato is to
> try
> > >> running the client
> > >> service from the command line with debugging..
> So
> > >> far, however; it's
> > >> pretty bleak..
> > >>
> > >> Does a:
> > >>
> > >> savegrp -v -n -p -c yourclient yourgroup
> > >>
> > >> return no directories..ie C:\, D:\. Mine
> doesn't.
> > >>
> > >> Any suggestions would be great. I can say we
> > >> checked our network and
> > >> name resolution etc. If we put in say one
> > >> directory (C:\DIR)
> > >> as a saveset we can sometimes get a backup of
> that.
> > >>
> > >>
> > >> Robert Maiello
>
=== message truncated ===
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