Re: [Networker] AW: [Networker] Can't Backup Win2K Server

The SupportPaq is DEFINITELY what screwed up Legato.  After rebuilding the
server and applied v5.40, the backup runs flawlessly.

That just scares me to tears............

-- Dave

----- Original Message -----
From: "David Nelson" <djn AT ci.henderson.nv DOT us>
To: "Legato NetWorker discussion" <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
Sent: Thursday, October 10, 2002 7:10 AM
Subject: Re: [Networker] AW: [Networker] Can't Backup Win2K Server


> More to the point....  it appears that the latest Compaq (err....  HP)
> SupportPaq (v5.50) is what's hosing the backup.  I don't know if its a
> combination of things or what.  I tried to backlevel the SupportPaq all
the
> way back to v5.14 and I still couldn't get a backup.  Feels like something
> is left behind after applying v5.50 that the uninstall doesn't handle
and/or
> older revs of the SupportPaq ignore.  Anyway, v5.40 appears to be happy
with
> Legato.  I'm running a final test now to see if that cures my problems or
> not.
>
> Here are the configs I'm working with:
>
> Compaq DL380G2 - latest BIOS applied
> SmartArray 5300 controller - latest BIOS applied
> Windows 2000 Advanced Server - Service Pack 3
> IE 6.0 - Service Pack 1
> All Windows Updates applied.
>
> -- Dave
>
>
> ----- Original Message -----
> From: "Robert Maiello" <robert.maiello AT MEDEC DOT COM>
> To: <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
> Sent: Thursday, October 10, 2002 6:15 AM
> Subject: Re: [Networker] AW: [Networker] Can't Backup Win2K Server
>
>
> Matts
>
> Thanks, yes,  I for one am having the the problem on a Compaq
> Gbit NIC.   I'm certainly leaning torward this as the problem;
> Legato seems to think my specifying the server on the command line
> as the key to the problem ...ie nsrexecd -s mybackupserver   but
> the driver seems a more credible explanation.
>
> So far it backups up fine if nsrexecd.exe -s backupserver is run from
> the command line.   I'll post my final fix when I get it working as
> a service again.
>
> Robert Maiello
> Thomson Medical Economics
>
> On Wed, 9 Oct 2002 14:58:32 +0200, =?iso-8859-1?q?Matts=20Nilsson?=
> <matts_nilsson AT YAHOO DOT COM> wrote:
>
> > Hi!
> >Just out of curiosity, are you all using Compaq
> >hardware for your Win2k servers? If so, install the
> >Intel driver for the Gbit NIC (look up an old thread
> >regarding this). If not, sorry, no ideas...
> >
> >Good luck!
> >
> >// Matts
> >
> >--- David Nelson <djn AT CI.HENDERSON.NV DOT US> skrev: >
> >Yep.... looks like the same problem here.....
> >>
> >> C:\Documents and Settings\djn savegrp -v -n -p -c
> >> cohntfs38 ntfs38
> >> cohntfs38:All                             level=4
> >> 10/08/02 07:32:13 AM savegrp: Run up to 20 clients
> >> in parallel
> >> 10/08/02 07:32:13 AM savegrp: cohntfs38:probe
> >> started
> >> savefs -s cohntfs35.ci.henderson.nv.us -c cohntfs38
> >> -g ntfs38 -p -n -l
> >> full -R -v
> >> 10/08/02 07:33:56 AM savegrp: cohntfs38:probe
> >> succeeded.
> >> * cohntfs38:All rcmd cohntfs38, user root: `savefs
> >> -s
> >> cohntfs35.ci.henderson.nv.us -c cohntfs38 -g ntfs38
> >> -p -n -l full -R -v'
> >> * cohntfs38:All nsrexec: authtype nsrexec
> >> * cohntfs38:All type: NSR client description;
> >> --- Probe Summary ---
> >>
> >> cohntfs38:All                      level=full,
> >> dn=-1, mx=0, vers=unknown,
> >> p=1
> >> cohntfs38:All           level=full, pool=COH
> >> Staging, save as of Wed Dec 31
> >> 04:00:00 GMT-0800 PM 1
> >> cohntfs38:index                    level=4, dn=-1,
> >> mx=0, vers=unknown, p=1
> >> cohntfs38:index            level=4, pool=COH
> >> Default, save as of Wed Oct 02
> >> 09:11:57 GMT-0700 PM 2
> >>
> >> -- Dave
> >>
> >> ----- Original Message -----
> >> From: "Robert Maiello" <robert.maiello AT MEDEC DOT COM>
> >> To: <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
> >> Sent: Tuesday, October 08, 2002 6:58 AM
> >> Subject: Re: [Networker] AW: [Networker] Can't
> >> Backup Win2K Server
> >>
> >>
> >> We're having almost/exactly the same problem...a
> >> Windows 2000 client
> >> that we cannot backup.   The outout is exactly like
> >> yours except for
> >> there is no exit code (our server is Solaris 8).
> >>
> >> The latest suggestion I have from Legato is to try
> >> running the client
> >> service from the command line with debugging..  So
> >> far, however; it's
> >> pretty bleak..
> >>
> >> Does a:
> >>
> >> savegrp -v -n -p -c yourclient yourgroup
> >>
> >> return no directories..ie C:\, D:\.   Mine doesn't.
> >>
> >> Any suggestions would be great.   I can say we
> >> checked our network and
> >> name resolution etc.   If we put in say one
> >> directory (C:\DIR)
> >> as a saveset we can sometimes get a backup of that.
> >>
> >>
> >> Robert Maiello
> >> Thomson Medical Economics
> >> On Tue, 8 Oct 2002 12:26:47 +0200, Petr Hanzlik
> >> <phanzlik AT COMA DOT CZ> wrote:
> >>
> >> >You make pernamently configuration of interface.
> >> The clients make
> >> >connections  to server over IP interface, you may
> >> specify (preallocate)
> >> >network card for this communication. Therefore, set
> >> your 100MBit or 1GB the
> >> >card on client Networker, exactly. This
> >> configuration you find on the
> >> >client.
> >> >
> >> >Best regards,
> >> >
> >> >Petr Hanzlík
> >> >COMA ZÁLOHOVACÍ SYSTÉMY a.s.
> >> >Vítkovická 1
> >> >Ostrava 1       702 00
> >> >Czech Republic
> >> >Tel.:  ++420-69-6656377
> >> >Fax.: ++420-69-6656668
> >> >mailto:phanzlik AT coma DOT cz
> >> >mailto:726816 AT sms.eurotel DOT cz
> >> >http://www.coma.cz/
> >> >http://www.e-commercegroup.cz
> >> >
> >> >
> >> >
> >> >
> >>
> >> >                    Clemens Zerbe
> >>
> >> >                    <ClemensZ AT TIM DOT DE>
> >> Komu:
> >> NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> >> >                    Odeslal: Legato
> >> Kopie:
> >>
> >> >                    NetWorker discussion
> >> Pøedmìt:     [Networker]
> >> AW: [Networker] Can't Backup Win2K Server
> >> >                    <[email protected]
> >>
> >> >                    EMPLE.EDU>
> >>
> >> >
> >>
> >> >
> >>
> >> >                    08.10.2002 12:12
> >>
> >> >                    Odpovìzte prosím
> >>
> >> >                    u¾ivateli Legato
> >>
> >> >                    NetWorker discussion;
> >>
> >> >                    Odpovìzte prosím
> >>
> >> >                    u¾ivateli ClemensZ
> >>
> >> >
> >>
> >> >
> >>
> >> >
> >> >
> >> >
> >> >
> >> >Hi,
> >> >
> >> >do you have any answers to your problem?
> >> >We have with two customers the same problem. Both
> >> have Gbit and 100 Mbit
> >> >Ethernet cards in there servers.
> >> >If they disable the Gbit card and use only the 100
> >> Mbit card, all works
> >> >fine.
> >> >But i don´t know what happens to legato if Gbit is
> >> enabled.
> >> >Perhaps it will help you. If you have further
> >> information about this
> >> >problem, give me a short message.
> >> >
> >> >Regards
> >> >Clemens
> >> >
> >> >-----Ursprüngliche Nachricht-----
> >> >Von: David Nelson [mailto:djn AT CI.HENDERSON.NV DOT US]
> >> >Gesendet: Montag, 7. Oktober 2002 03:15
> >> >An: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> >> >Betreff: [Networker] Can't Backup Win2K Server
> >> >
> >> >
> >> >I'm trying to back up a Windows 2000 Advanced
> >> Server with Networker v6.2.
> >> >Two of the servers just refuse to be backed up no
> >> matter what I do.  I've
> >> >tried deleting and recreating the client -- no
> >> soap.  I've tried
> >> >uninstalling and reinstalling the client software
> >> -- no soap there either.
> >> >I've got 40+ other Windows servers that back up
> >> without a hitch.
> >> >
> >> >The error messages I get aren't any help at all
> >> either.....
> >> >
> >> >10/05/02 09:05:04 PM nsrd: savegroup info: starting
> >> ntfs38 (with 1
> >> >client(s))
> >> >10/05/02 09:06:44 PM savegrp: cohntfs38:probe will
> >> retry 3 more time(s)
> >> >10/05/02 09:08:24 PM savegrp: cohntfs38:probe will
> >> retry 2 more time(s)
> >> >10/05/02 09:10:04 PM savegrp: cohntfs38:probe will
> >> retry 1 more time(s)
> >> >10/05/02 09:11:44 PM savegrp: cohntfs38:probe will
> >> retry 0 more time(s)
> >> >10/05/02 09:12:02 PM nsrd:
> >> cohntfs35.ci.henderson.nv.us:index:cohntfs38
> >> >saving to pool 'COH Default' (fs35.051)
> >> >10/05/02 09:12:14 PM nsrd:
> >> cohntfs35.ci.henderson.nv.us:index:cohntfs38
> >> >done
> >> >saving to pool 'COH Default' (fs35.051) 6099 KB
> >> >10/05/02 09:12:34 PM nsrd: savegroup alert: ntfs38
> >> completed, 1 client(s)
> >> >(cohntfs38 Failed)
> >>
> >=== message truncated ===
> >
> >_____________________________________________________
> >Gratis e-mail resten av livet på www.yahoo.se/mail
> >Busenkelt!
> >
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