Greetings -
I'm running Bacula 5.2.5 on an Ubuntu 12.04.3 server, with about 61TB of
disk storage and an attached Dell PVTL2000 tape library. Backups are
working great, but restores are presenting a problem.
Here's my dilemma:
When attempting to restore a file, I get this status for about 10 minutes:
JobId Level Name Status
======================================================================
19085 Restore-public-Disk.2013-09-20_12.43.48_32 is waiting
for Client to connect to Storage daemon
and then this error:
20-Sep 12:09 khq-backups2-dir JobId 19084: Start Restore Job
Restore-public-Disk.2013-09-20_12.09.20_02
20-Sep 12:09 khq-backups2-dir JobId 19084: Using Device "DiskStorage"
20-Sep 12:19 public-fd JobId 19084: Fatal error: Authorization key rejected by
Storage daemon.
Please seehttp://www.bacula.org/rel-manual/faq.html#AuthorizationErrors for
help.
20-Sep 12:19 public-fd JobId 19084: Fatal error: Failed to authenticate Storage
daemon.
20-Sep 12:19 khq-backups2-dir JobId 19084: Fatal error: Socket error on Storage
command: ERR=No data available
20-Sep 12:19 khq-backups2-dir JobId 19084: Error: Bacula khq-backups2-dir 5.2.5
(26Jan12):
Build OS: x86_64-pc-linux-gnu ubuntu 12.04
JobId: 19084
Job: Restore-public-Disk.2013-09-20_12.09.20_02
Restore Client: public-fd
Start time: 20-Sep-2013 12:09:22
End time: 20-Sep-2013 12:19:33
Files Expected: 1
Files Restored: 0
Bytes Restored: 0
Rate: 0.0 KB/s
FD Errors: 1
FD termination status:
SD termination status: Waiting on FD
Termination: *** Restore Error ***
20-Sep 12:19 khq-backups2-dir JobId 19084: Error: Bacula khq-backups2-dir 5.2.5
(26Jan12):
Build OS: x86_64-pc-linux-gnu ubuntu 12.04
JobId: 19084
Job: Restore-public-Disk.2013-09-20_12.09.20_02
Restore Client: public-fd
Start time: 20-Sep-2013 12:09:22
End time: 20-Sep-2013 12:19:33
Files Expected: 1
Files Restored: 0
Bytes Restored: 0
Rate: 0.0 KB/s
FD Errors: 2
FD termination status:
SD termination status: Waiting on FD
Termination: *** Restore Error ***
So I went to check out
http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors as
suggested by the error, but it doesn't exist. I looked at
http://www.bacula.org/5.2.x-manuals/en/problems/problems/Bacula_Frequently_Asked_Que.html#SECTION00260000000000000000
presuming it to be the same, but it didn't help.
I'm not sure why it fails on auth. It uses the same password to run
backups, and those work fine.
I tested connectivity between the two systems, and both are able to talk
to each other (port 9102 on client, ports 9102 & 9103 on each of the
server's many IPs).
Max Concurrent Jobs are set to 7 in all configs, and no other jobs are
running.
One thing I noticed was that after selecting the file(s) to restore, I
get this:
The job will require the following
Volume(s) Storage(s) SD Device(s)
===========================================================================
DiskPool0197 File_20 DiskStorage
This particular client uses File_5, which may be part of the problem,
though I don't understand why. That volume (DiskPool0197) has backups
from many different clients, from many different VLANs.
Some relevant info:
In trying to reduce network overhead, the backup server has been added
to each of the VLANs where the Bacula clients reside, resulting in
numerous file and tape storage definitions. Here's a subset of the file
definitions:
Storage {
Name = File_5
Address = 192.168.115.35
SDPort = 9103
Password = "<redacted>"
Device = DiskStorage
Media Type = File
Maximum Concurrent Jobs = 7
}
Storage {
Name = File_20
Address = 192.168.120.35 # N.B. Use a fully qualified name here
SDPort = 9103
Password = "<redacted>"
Device = DiskStorage
Media Type = File
Maximum Concurrent Jobs = 7
}
The problem has not been limited to a specific VLAN.
I've tried changing all of the Storage definitions to use the same IP
wondering if Bacula was confused about which IP to send traffic out, to
no avail.
I've tried turning on debugging, but got no output.
No idea what I'm missing here. What other info did I fail to provide?
Any thoughts on what's going on?
Thanks,
--
Kevin B. Zimmerman
Kitware, Inc.
28 Corporate Drive
Clifton Park, NY 12065
kevin.zimmerman AT kitware DOT com
http://www.kitware.com
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