Bacula-users

[Bacula-users] Bweb + brestore issues

2012-01-25 08:56:10
Subject: [Bacula-users] Bweb + brestore issues
From: Jeremy Maes <jma AT schaubroeck DOT be>
To: bacula-users <bacula-users AT lists.sourceforge DOT net>
Date: Wed, 25 Jan 2012 14:53:56 +0100
Hey list

Situation: About 250 bacula 5.0.3 installations in very small client environments. All have bweb installed and working, together with the ExtJS based bresto web interface for easy file restore by the clients that know enough about it to do so.

Now for the most part this works wonderful. The few clients that have the guts and knowledge to restore files themselves can do so, and our firstline helpdesk also likes the webinterface.
At some clients though we have a few "regular/random" issues with the bresto interface:
  • One issue that pops up every now and then is related to special characters. If a folder has a subfolder or file in it that contains a special character like (e.g.) é, è, or ë, the directory tree to the left stops at that parent folder and doesn't show anything beneath it anymore.
  • More annoying is this "bug": Sometimes the data for a certain backup won't load at all. It seems like there is some kind of timeout after selecting the client and backup date. It'll seem like it's loading (rotating icon), only to just stop after a while and not display a directory tree at all. (only the "Root" folder will show) I can't seem to find anything different with the jobs that show this bug compared to the ones that do load.

    There are no errors in mysql logs or system logs, only this in apache logs:
    [Wed Jan 25 14:29:14 2012] [error] [client IP] Use of uninitialized value in concatenation (.) or string at /var/www/cgi-bin/bweb/bresto.pl line 1124., referer: http://client/bweb/bresto.html
    [Wed Jan 25 14:29:35 2012] [error] [client IP] Use of uninitialized value in concatenation (.) or string at /var/www/cgi-bin/bweb/bresto.pl line 1108., referer: http://client/bweb/bresto.html


    I've tried to see in the code what's missing here but I've 0 experience with bvfs and its structure so it's not getting me anywhere.

Has anyone encountered these issues and managed to solve them? I'd try if the newer build with 5.2.4 has these issues solved but I've had no luck getting that version to work.

And yes I know I can restore them via bconsole, which is how I usually solve the problem as I prefer the console. There are a few clients however that absolutely want to be able to restore anything by themselves via the webinterface.

Regards,
Jeremy

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