Re: [Bacula-users] Problem with backup failing after 2 hours

On Wed, March 17, 2010 03:32, Jerry Lowry wrote:
> Hi,
> I have a new installation that I am tweeking the backups on.  One of my
> backups goes through the firewall from an public ip address to where the
> backup server is on an private  ip address.  The backup works just fine
> for the first 2h 11m 15s and then it fails.  After the first test failed
> I inserted the 'Heartbeat Interval' option and set it for 30 sec.  This
> slowed down the backup but I wanted to make sure that it continued
> through the entire disk.  The disk that I am backing up has closed to
> 250GB of data on it.   I get approx. 50GB backed up before it fails.  Is
> there any other setting that will help this finish.
> The logs are here:

That sounds like a firewall is killing the connection, due to a
"connection lifetime" time-out rather than a "connection inactive"
time-out.

I've seen a similar problem trying to get an FTP connection through a
firewall that had a 2 minute lifetime time-out, convincing the
administrators that it was not a good idea was impossible - they thought
that *all* internet traffic was like HTTP, short bursts and transient
connections.

We could get the time-out increased, but when the shift rotated they would
automatically re-set the time-out!

        Cheers,
                Gary    B-)



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