Bacula-users

[Bacula-users] warning file count mismatch

2008-12-02 14:41:25
Subject: [Bacula-users] warning file count mismatch
From: Rodrigo Rosenfeld Rosas <lbocseg AT yahoo.com DOT br>
To: bacula-users AT lists.sourceforge DOT net
Date: Tue, 2 Dec 2008 11:38:15 -0800 (PST)
I've got this message every time I tried to restore some files: "warning file 
count mismatch". Certainly, there is a problem.

Let me explain what happened the last days and what happened today.

Several days ago we have a power failure and I lost all backup I had in my 
tape. I labeled a new one and deleted the catalog entries related to that 
volume. I don't know if it's relevant, but more is better than less information.

Then I noticed that my catalog was getting real big (~ 750MB) and would not 
stop increasing its size. Then I changed my settings to use at most 100MB for 
the catalog backup file. Since then, today was the first day bacula has asked 
for intervention for labeling a new catalog volume. I did it today at morning 
(the backup was scheduled yesterday tonight).

And just today someone asked me to restore about 500MB of lost backup she 
didn't know how her data has disapaired. The data was lost today at morning. I 
have two backup systems running here: bacula and Windows Backup Tool. I tried 
first to restore with bacula, when I got this message long after restore being 
started. Bacula stores the backup data in a tape. Windows Backup Tool stores on 
disk. Then I restored her data with Windows Backup Tool, but I would like to 
know why I wasn't able to recover from the tape with Bacula.

I tried several times with different filesets, both with bconsole and the wx 
gui version using the same procedures I used successfully in the past with 
different jobids (full backup, incremental, option 5 of restore menu).

In all of them the message was:
Restore OK -- warning file count mismatch

In two of these tries, Windows 2003 Server has frozen and I needed to hard 
restart it. It has never happened before, since I'm working here (more than a 
year). Today it happened twice. Maybe it is a hardware related problem and not 
related to Bacula, but information is never too much.

No files were restored in none of the attempts. I tried to restore to c:/temp, 
where no file exist.

My bacula configuration is:
Windows 2003: Bacula client and bacula storage (the tape is attached to the 
Windows 2003 Server PC)
Debian Linux: Bacula director and bacula storage (catalog)

Bacula Version (from Debian: dpkg -l bacula): 2.4.1-1

Any help is appreciated.

Let me know if you need additional information.

Thanks in advance,

Rodrigo.

P.S.:

Here is a snippet from bacula-dir.conf

Storage {
  Name = Fita
  Address = server
  SDPort = 9103
  Password = "hidden"
  Device = HPUltriumS63D
  Media Type = Ultrium LTO-2
}

Job {
  Name = "RestaurarNoServidor"
  Type = Restore
  Client=sect01-fd # the Windows 2003 Server
  FileSet="Completo"
  Storage = Fita
  Pool = Default
  Messages = Standard
  Where = c:/temp
}

# Backup real completo do servidor de arquivos sect01.
FileSet {
  Name = "Completo"
  Include {
    Options {
      signature = MD5
    }
     File = c:/gr
     File = c:/docs
     File = c:/Intranet
     File = "c:/Documents and Settings/All Users/Dados de aplicativos/Bacula"
  }

  Exclude {
    File = c:/Intranet/Correio
    File = c:/Intranet/publico
    File = c:/Intranet/profiles
    File = c:/Intranet/PROSOFT
    File = c:/gr/INFORMATICA/SemBackup
  }

  Include {
    File = "c:/Intranet/profiles/Rodrigo/Meus Documentos"
  }
}


Here are the last entries from list jobs:

|   168 | BackupCatalog       | 2008-11-28 23:10:05 | B    | F     |        1 | 
    12,564,480 | T         |
|   169 | ServidorArquivos    | 2008-11-30 23:05:03 | B    | D     |    3,234 | 
 1,398,559,340 | T         |
|   170 | ServidorArquivos    | 2008-12-01 23:05:06 | B    | I     |      201 | 
    21,260,636 | T         |
|   171 | BackupCatalog       | 2008-12-01 23:10:05 | B    | F     |        1 | 
    12,920,485 | T         |
|   172 | RestaurarNoServidor | 2008-12-02 10:58:25 | R    | F     |        0 | 
             0 | T         |
|   173 | RestaurarNoServidor | 2008-12-02 11:23:31 | R    | F     |        0 | 
             0 | R         |
|   175 | RestoreFiles        | 2008-12-02 13:39:09 | R    | F     |        0 | 
             0 | T         |
|   176 | RestaurarNoServidor | 2008-12-02 15:22:58 | R    | F     |        0 | 
             0 | T         |
|   177 | RestaurarNoServidor | 2008-12-02 16:13:53 | R    | F     |        0 | 
             0 | R         |
+-------+---------------------+---------------------+------+-------+----------+----------------+-----------+


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http://br.maisbuscados.yahoo.com

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