BackupPC-users

[BackupPC-users] Connection failed, nt status bad network name - Solved

2013-03-12 16:02:56
Subject: [BackupPC-users] Connection failed, nt status bad network name - Solved
From: "Jeff Boyce" <jboyce AT meridianenv DOT com>
To: "BackuPC Mailing List" <backuppc-users AT lists.sourceforge DOT net>
Date: Tue, 12 Mar 2013 13:01:05 -0700
Greetings -

This is to follow-up the problem I wrote about last week with the subject 
"Connection failed, nt status bad network name".  I am not receiving list 
emails for some reason so I can't respond with my solution and keep the 
message thread.

The initial symptoms of the problem I was having was showing that backuppc 
was showing ping failures to the network host name, and a message of 
NT_STATUS_BAD_NETWORK_NAME.  This led me to believe that I had a bad name 
resolution setup on my network.  That was not the case, and the message that 
backuppc provides stating that ping to host have failed, is clearly a lie, 
and as a result is very misleading when trying to diagnose the true problem.

In my research I saw references to invoking backuppc from the command line 
to get more verbose error.  So I tried that, and saw that pings were 
actually succeeding, even though the web interface was continuing to show 
the ping failure error rate climbing.

bash-4.1$ /usr/share/BackupPC/bin/BackupPC_dump -f -v jab-opti755

cmdSystemOrEval: about to system /bin/ping -c 1 -w 3 jab-opti755

cmdSystemOrEval: finished: got output PING jab-opti755.mei.lan 
(192.168.112.125) 56(84) bytes of data.

64 bytes from jab-opti755.mei.lan (192.168.112.125): icmp_seq=1 ttl=128 
time=0.125 ms

--- jab-opti755.mei.lan ping statistics ---

1 packets transmitted, 1 received, 0% packet loss, time 0ms

rtt min/avg/max/mdev = 0.125/0.125/0.125/0.000 ms

cmdSystemOrEval: about to system /bin/ping -c 1 -w 3 jab-opti755

cmdSystemOrEval: finished: got output PING jab-opti755.mei.lan 
(192.168.112.125) 56(84) bytes of data.

64 bytes from jab-opti755.mei.lan (192.168.112.125): icmp_seq=1 ttl=128 
time=0.252 ms

--- jab-opti755.mei.lan ping statistics ---

1 packets transmitted, 1 received, 0% packet loss, time 0ms

rtt min/avg/max/mdev = 0.252/0.252/0.252/0.000 ms

CheckHostAlive: returning 0.252

Running: /usr/bin/smbclient \\\\jab-opti755\\f -U jeffb -E -N -d 1 -c 
tarmode\ full -Tc -

full backup started for share f

started full dump, share=f

Xfer PIDs are now 12258,12257

xferPids 12258,12257

cmdExecOrEval: about to exec /usr/bin/smbclient \\\\jab-opti755\\f -U 
jeffb -E -N -d 1 -c tarmode\ full -Tc -

Anonymous login successful

Domain=[WORKGROUP] OS=[Windows Vista (TM) Ultimate 6002 Service Pack 2] 
Server=[Windows Vista (TM) Ultimate 6.0]

tree connect failed: NT_STATUS_ACCESS_DENIED

Anonymous login successful

Domain=[WORKGROUP] OS=[Windows Vista (TM) Ultimate 6002 Service Pack 2] 
Server=[Windows Vista (TM) Ultimate 6.0]

tree connect failed: NT_STATUS_ACCESS_DENIED

tarExtract: Done: 0 errors, 0 filesExist, 0 sizeExist, 0 sizeExistComp, 0 
filesTotal, 0 sizeTotal

Got fatal error during xfer (No files dumped for share f)

cmdSystemOrEval: about to system /bin/ping -c 1 -w 3 jab-opti755

cmdSystemOrEval: finished: got output PING jab-opti755.mei.lan 
(192.168.112.125) 56(84) bytes of data.

64 bytes from jab-opti755.mei.lan (192.168.112.125): icmp_seq=1 ttl=128 
time=0.268 ms

--- jab-opti755.mei.lan ping statistics ---

1 packets transmitted, 1 received, 0% packet loss, time 0ms

rtt min/avg/max/mdev = 0.268/0.268/0.268/0.000 ms

cmdSystemOrEval: about to system /bin/ping -c 1 -w 3 jab-opti755

cmdSystemOrEval: finished: got output PING jab-opti755.mei.lan 
(192.168.112.125) 56(84) bytes of data.

64 bytes from jab-opti755.mei.lan (192.168.112.125): icmp_seq=1 ttl=128 
time=0.209 ms

--- jab-opti755.mei.lan ping statistics ---

1 packets transmitted, 1 received, 0% packet loss, time 0ms

rtt min/avg/max/mdev = 0.209/0.209/0.209/0.000 ms

CheckHostAlive: returning 0.209

Backup aborted (No files dumped for share f)

Not saving this as a partial backup since it has fewer files than the prior 
one (got 0 and 0 files versus 0)

dump failed: No files dumped for share f



>>From the backuppc user, I tried the following and was allowed access.  Hmm, 
why can't backuppc get access to run the backup?

bash-4.1$ smbclient -L jab-opti755 -W workgroup -U jeffb

Enter jeffb's password:

Domain=[JAB-OPTI755] OS=[Windows Vista (TM) Ultimate 6002 Service Pack 2] 
Server=[Windows Vista (TM) Ultimate 6.0]

Sharename Type Comment

--------- ---- -------

ADMIN$ Disk Remote Admin

C$ Disk Default share

D$ Disk Default share

F Disk

F$ Disk Default share

IPC$ IPC Remote IPC

Domain=[JAB-OPTI755] OS=[Windows Vista (TM) Ultimate 6002 Service Pack 2] 
Server=[Windows Vista (TM) Ultimate 6.0]

Server Comment

--------- -------

Workgroup Master

--------- -------



In the end I made one change to the host configuration file, and one change 
to the server configuration file.  The host change that I made was the dhcp 
flag. I unchecked the box (dhcp=0).  This change eliminated the bad network 
name error, but did not resolve the issue.  Instead it just showed a new 
network error NT_STATUS_ACCESS_DENIED.  This indicated to me that somewhere 
there was a permissions problem.

Searching through Google results on this showed a lot of discussion about 
removing the -N flag from the SmbClientFullCmd line in the main 
configuration file.  Since many of the discussions were several years old, 
and primarily addressing Ubuntu and Debian distributions I was a little 
skeptical that it would work, since I am running CentOS6.  But, I made that 
one change to remove the -N flag from the smbclient command, and my backup 
now starts,

It looks like maybe the smbclient -N flag should be removed from the stock 
configuration file if it is affecting all the distributions.  Also I would 
suggest to the developers to change the error output that indicates that 
ping is not successful, when ping is actually working, and the problem is 
something else.  It could prevent a lot of wild goose chases.  Thanks.


Jeff Boyce
Meridian Environmental
www.meridianenv.com


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