Joe Konecny wrote:

> I'm not claiming I can explain the solution to his problem but this is a
> good example of why
> microsoft is so successful.  MS has MVP's (most valuable professional's)
> (and they aren't necessarily on ms's payroll) that hang out in forums and
> relentless answer questions that
> have been asked thousands of times.  With the open source world... you are
> usually responded to with "rtfm" or "don't let the door hit your ass on
> the way out."

That's not my experience at all.
I often find it very hard to get help with simple Windows problems,
and don't know of any Windows forums (fori?) similar to this one,
or to the other Linux mailing lists I subscribe to.
By contrast I nearly always get several helpful suggestions
in response to any of the many Linux (Fedora) questions I ask.

Yesterday for example I was looking for a solution to a problem 
on my wife's Windows laptop ("STOP: c000021a {Fatal System Error}"),
and found innumerable offers of "free" programs that would solve this
and every problem under the sun for $35.
In the end I found by running a Fedora Live CD
that a memory module was faulty
(the machine's Diagnostic program said it was fine).

Incidentally, is there a Windows backup program as good as BackupPC?
The standard Windows backup program has no facility
to make incremental backups, as far as I can see,
and also seems inordinately slow.

-- 
Timothy Murphy  
e-mail: gayleard /at/ eircom.net
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College, Dublin 2, Ireland


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