When I've had bad tape problems, sometimes I've deleted all the tape devices
out if the os (AIX in our case) and re-created them. I've found that sometimes
the Atape driver can mask san problems, and they show up on a discover scan
(cfgmgr in AIX).
Rick
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Loon, Eric van (ITOPT3) - KLM
Sent: Tuesday, January 31, 2017 9:48 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: *EXTERNAL* Re: internal server error detected
Hi Sasa (and all others who responded)!
The issue seems to be on the Storage Agent side, all other clients and the
server itself operate normally. So no errors are seen in the DB2 log.
The STA was stopped and started, but to no avail. Everything was working fine
on this client until this morning...
On the server all drives and paths are online. The paths defined for the STA
are also online. We have 1300 scratch tapes available in the library... I'm
lost.
Kind regards,
Eric van Loon
Air France/KLM Storage Engineering
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Sasa Drnjevic
Sent: dinsdag 31 januari 2017 14:03
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: internal server error detected
This log is almost always helpful:
/home/instance_owner/sqllib/db2dump/db2diag.0.log
Or it could be rotated into db2diag.n.log in the same directory.
Regards,
--
Sasa Drnjevic
www.srce.unizg.hr
On 31.1.2017. 13:56, Loon, Eric van (ITOPT3) - KLM wrote:
> Hi guys!
> I have an Oracle client which backup failed with the following error in the
> tdpoerror.log:
>
> 01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
> 01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
> 01/31/2017 09:08:35 TID<19506> ==> ANS0278S (RC157) The transaction will be
> aborted.
> 01/31/2017 09:08:35 ANS1312E Server media mount not possible
> 01/31/2017 09:08:35 ANS1312E Server media mount not possible
> 1/31/2017 09:08:35 TID<19506> ==> ANS1312E (RC12) Server media mount not
> possible
>
> The TSM server shows the following error:
>
> 01/31/2017 09:08:32 ANR0530W Transaction failed for session 9302740 for node
> QVIPNBDORA01_02-ORC (TDPO Linux86-64) - internal server error detected.
> (SESSION: 9302740)
> 01/31/2017 09:08:35 ANR0525W (Session: 7358241, Origin: QVIPNBDORA01)
> Transaction failed for session 277695 for node QVIPNBDORA01_02-ORC (TDPO
> Linux86-64) - storage media inaccessible. (SESSION: 7358241)
>
> The Oracle client is backing up through a storage agent and the 'internal
> server error' seems to cause the scratch tape mount to fail which results in
> the 'storage media inaccessible' message. Does anybody have an idea where to
> look for the cause of the 'internal server error'?
> Thanks for any help in advance!
> Kind regards,
> Eric van Loon
> Air France/KLM Storage Engineering
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