If you made any changes either on the server or the client, try
logout/login (if possible) for the user which is the instance owner
and/or the user running the storage agent...
Once, I couldn't do the TSM DB backup to tape after (with similar msgs
as yours) the TSM server upgrade untill I did logout/login of the TSM
instance owner.
And check the permissions on the tape devices...
Regards,
--
Sasa Drnjevic
www.srce.unizg.hr
On 31.1.2017. 15:47, Loon, Eric van (ITOPT3) - KLM wrote:
> Hi Sasa (and all others who responded)!
> The issue seems to be on the Storage Agent side, all other clients and the
> server itself operate normally. So no errors are seen in the DB2 log.
> The STA was stopped and started, but to no avail. Everything was working fine
> on this client until this morning...
> On the server all drives and paths are online. The paths defined for the STA
> are also online. We have 1300 scratch tapes available in the library... I'm
> lost.
> Kind regards,
> Eric van Loon
> Air France/KLM Storage Engineering
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
> Of Sasa Drnjevic
> Sent: dinsdag 31 januari 2017 14:03
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: internal server error detected
>
> This log is almost always helpful:
>
> /home/instance_owner/sqllib/db2dump/db2diag.0.log
>
> Or it could be rotated into db2diag.n.log in the same directory.
>
> Regards,
>
> --
> Sasa Drnjevic
> www.srce.unizg.hr
>
>
>
>
> On 31.1.2017. 13:56, Loon, Eric van (ITOPT3) - KLM wrote:
>> Hi guys!
>> I have an Oracle client which backup failed with the following error in the
>> tdpoerror.log:
>>
>> 01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
>> 01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
>> 01/31/2017 09:08:35 TID<19506> ==> ANS0278S (RC157) The transaction will be
>> aborted.
>> 01/31/2017 09:08:35 ANS1312E Server media mount not possible
>> 01/31/2017 09:08:35 ANS1312E Server media mount not possible
>> 1/31/2017 09:08:35 TID<19506> ==> ANS1312E (RC12) Server media mount not
>> possible
>>
>> The TSM server shows the following error:
>>
>> 01/31/2017 09:08:32 ANR0530W Transaction failed for session 9302740 for node
>> QVIPNBDORA01_02-ORC (TDPO Linux86-64) - internal server error detected.
>> (SESSION: 9302740)
>> 01/31/2017 09:08:35 ANR0525W (Session: 7358241, Origin: QVIPNBDORA01)
>> Transaction failed for session 277695 for node QVIPNBDORA01_02-ORC (TDPO
>> Linux86-64) - storage media inaccessible. (SESSION: 7358241)
>>
>> The Oracle client is backing up through a storage agent and the 'internal
>> server error' seems to cause the scratch tape mount to fail which results in
>> the 'storage media inaccessible' message. Does anybody have an idea where to
>> look for the cause of the 'internal server error'?
>> Thanks for any help in advance!
>> Kind regards,
>> Eric van Loon
>> Air France/KLM Storage Engineering
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> Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its
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> this e-mail or any attachments, nor responsible for any delay in receipt.
> Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch
> Airlines) is registered in Amstelveen, The Netherlands, with registered
> number 33014286
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