ADSM-L

Re: [ADSM-L] internal server error detected

2017-01-31 10:01:15
Subject: Re: [ADSM-L] internal server error detected
From: Chavdar Cholev <chavdar.cholev AT GMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 31 Jan 2017 16:59:00 +0200
Hi Eric,
I had similar situation..
We had enough scratch taped in library, but for stg pool (ORA_PROD for
example) we set Maximum Scratch Volumes Allowed =100 and when checked
q stg ORA_PROD f=d we found that Number of Scratch Volumes Used = 100 also
and in this case we got similar message s you

HTH
Chavdar

On Tue, Jan 31, 2017 at 4:47 PM, Loon, Eric van (ITOPT3) - KLM <
Eric-van.Loon AT klm DOT com> wrote:

> Hi Sasa (and all others who responded)!
> The issue seems to be on the Storage Agent side, all other clients and the
> server itself operate normally. So no errors are seen in the DB2 log.
> The STA was stopped and started, but to no avail. Everything was working
> fine on this client until this morning...
> On the server all drives and paths are online. The paths defined for the
> STA are also online. We have 1300 scratch tapes available in the library...
> I'm lost.
> Kind regards,
> Eric van Loon
> Air France/KLM Storage Engineering
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> Sasa Drnjevic
> Sent: dinsdag 31 januari 2017 14:03
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: internal server error detected
>
> This log is almost always helpful:
>
> /home/instance_owner/sqllib/db2dump/db2diag.0.log
>
> Or it could be rotated into db2diag.n.log in the same directory.
>
> Regards,
>
> --
> Sasa Drnjevic
> www.srce.unizg.hr
>
>
>
>
> On 31.1.2017. 13:56, Loon, Eric van (ITOPT3) - KLM wrote:
> > Hi guys!
> > I have an Oracle client which backup failed with the following error in
> the tdpoerror.log:
> >
> > 01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
> > 01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
> > 01/31/2017 09:08:35 TID<19506> ==> ANS0278S (RC157)  The transaction
> will be aborted.
> > 01/31/2017 09:08:35 ANS1312E Server media mount not possible
> > 01/31/2017 09:08:35 ANS1312E Server media mount not possible
> > 1/31/2017 09:08:35 TID<19506> ==> ANS1312E (RC12)   Server media mount
> not possible
> >
> > The TSM server shows the following error:
> >
> > 01/31/2017 09:08:32 ANR0530W Transaction failed for session 9302740 for
> node QVIPNBDORA01_02-ORC (TDPO Linux86-64) - internal server error
> detected. (SESSION: 9302740)
> > 01/31/2017 09:08:35 ANR0525W (Session: 7358241, Origin: QVIPNBDORA01)
> Transaction failed for session 277695 for node QVIPNBDORA01_02-ORC (TDPO
> Linux86-64) - storage media inaccessible. (SESSION: 7358241)
> >
> > The Oracle client is backing up through a storage agent and the
> 'internal server error' seems to cause the scratch tape mount to fail which
> results in the 'storage media inaccessible' message. Does anybody have an
> idea where to look for the cause of the 'internal server error'?
> > Thanks for any help in advance!
> > Kind regards,
> > Eric van Loon
> > Air France/KLM Storage Engineering
> > ********************************************************
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> For information, services and offers, please visit our web site:
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> Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its
> employees shall not be liable for the incorrect or incomplete transmission
> of this e-mail or any attachments, nor responsible for any delay in receipt.
> Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch
> Airlines) is registered in Amstelveen, The Netherlands, with registered
> number 33014286
> ********************************************************
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>