Also check that the paths for the library manager and storage agent line up to
the same drives.
Rick
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Efim
Sent: Tuesday, January 31, 2017 8:17 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: *EXTERNAL* Re: internal server error detected
Hi,
1. check that all drives and the paths are defined and online.
q drive
q path
2. if all is online check drives serial numbers and names in the paths (if you
don't use persistent naming for drives)
Efim
> 31 янв. 2017 г., в 15:56, Loon, Eric van (ITOPT3) - KLM <Eric-van.Loon AT KLM
> DOT COM> написал(а):
>
> Hi guys!
> I have an Oracle client which backup failed with the following error in the
> tdpoerror.log:
>
> 01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
> 01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
> 01/31/2017 09:08:35 TID<19506> ==> ANS0278S (RC157) The transaction will be
> aborted.
> 01/31/2017 09:08:35 ANS1312E Server media mount not possible
> 01/31/2017 09:08:35 ANS1312E Server media mount not possible
> 1/31/2017 09:08:35 TID<19506> ==> ANS1312E (RC12) Server media mount not
> possible
>
> The TSM server shows the following error:
>
> 01/31/2017 09:08:32 ANR0530W Transaction failed for session 9302740 for node
> QVIPNBDORA01_02-ORC (TDPO Linux86-64) - internal server error detected.
> (SESSION: 9302740)
> 01/31/2017 09:08:35 ANR0525W (Session: 7358241, Origin: QVIPNBDORA01)
> Transaction failed for session 277695 for node QVIPNBDORA01_02-ORC (TDPO
> Linux86-64) - storage media inaccessible. (SESSION: 7358241)
>
> The Oracle client is backing up through a storage agent and the 'internal
> server error' seems to cause the scratch tape mount to fail which results in
> the 'storage media inaccessible' message. Does anybody have an idea where to
> look for the cause of the 'internal server error'?
> Thanks for any help in advance!
> Kind regards,
> Eric van Loon
> Air France/KLM Storage Engineering
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