ADSM-L

[ADSM-L] internal server error detected

2017-01-31 07:58:43
Subject: [ADSM-L] internal server error detected
From: "Loon, Eric van (ITOPT3) - KLM" <Eric-van.Loon AT KLM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 31 Jan 2017 12:56:58 +0000
Hi guys!
I have an Oracle client which backup failed with the following error in the 
tdpoerror.log:

01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
01/31/2017 09:08:35 ANS0278S The transaction will be aborted.
01/31/2017 09:08:35 TID<19506> ==> ANS0278S (RC157)  The transaction will be 
aborted.
01/31/2017 09:08:35 ANS1312E Server media mount not possible
01/31/2017 09:08:35 ANS1312E Server media mount not possible
1/31/2017 09:08:35 TID<19506> ==> ANS1312E (RC12)   Server media mount not 
possible

The TSM server shows the following error:

01/31/2017 09:08:32 ANR0530W Transaction failed for session 9302740 for node 
QVIPNBDORA01_02-ORC (TDPO Linux86-64) - internal server error detected. 
(SESSION: 9302740)
01/31/2017 09:08:35 ANR0525W (Session: 7358241, Origin: QVIPNBDORA01)  
Transaction failed for session 277695 for node QVIPNBDORA01_02-ORC (TDPO 
Linux86-64) - storage media inaccessible. (SESSION: 7358241)

The Oracle client is backing up through a storage agent and the 'internal 
server error' seems to cause the scratch tape mount to fail which results in 
the 'storage media inaccessible' message. Does anybody have an idea where to 
look for the cause of the 'internal server error'?
Thanks for any help in advance!
Kind regards,
Eric van Loon
Air France/KLM Storage Engineering
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