Hi Rick,
        This could be caused by a client-server version problem :
http://www-01.ibm.com/support/docview.wss?uid=swg1IT15117

Pierre Billaudeau
Administrateur de stockage
Livraison des infra serveurs




-----Message d'origine-----
De : ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] De la part de 
Rhodes, Richard L.
Envoyé : 13 janvier 2017 09:17
À : ADSM-L AT VM.MARIST DOT EDU
Objet : [ADSM-L] client restore got ANS4035W - files unavailable

Hi,

Last night a DBA tried to do a restore of some files.  He get returned

  01/12/17   22:01:07 ANS4035W File 'xxxxxxx' currently unavailable on server.

The client data is on tape.
The tape drives and library are handled by a separate dedicated library manager 
instance.

I see:
  on tsm server
     the client restore session
     the sessions to the library mgr instance (I think)
  on lib mgr
     the session which I believe would be for the mount (I think)  on tsm server
     ANS4025 errors for all files for the restore

Nowhere is there any indication of WHY the files are unavailable.
Nowhere is there any indication of what volume(s) were trying to be used.

I checked:
  there were tape drives free in the library
  all tape volumes are read/write or read-only
  no tape errors or hdwr errors


Q)  Any thoughts on why the files would be unavailable?
Q)  How can you tell specific volumes are needed for a client restore?

The only thing I can think of is that the volumes are unavailable, but I can't 
figure out what volumes it wanted to use.

Rick



-----------------------------------------The information contained in this 
message is intended only for the personal and confidential use of the 
recipient(s) named above. If the reader of this message is not the intended 
recipient or an agent responsible for delivering it to the intended recipient, 
you are hereby notified that you have received this document in error and that 
any review, dissemination, distribution, or copying of this message is strictly 
prohibited. If you have received this communication in error, please notify us 
immediately, and delete the original message.

------------------


Information confidentielle : Le présent message, ainsi que tout fichier qui y 
est joint, est envoyé à l'intention exclusive de son ou de ses destinataires; 
il est de nature confidentielle et peut constituer une information privilégiée. 
Nous avertissons toute personne autre que le destinataire prévu que tout 
examen, réacheminement, impression, copie, distribution ou autre utilisation de 
ce message et de tout fichier qui y est joint est strictement interdit, à moins 
d'avoir obtenu le consentement du destinataire. Si vous n'êtes pas le 
destinataire prévu, veuillez en aviser immédiatement l'expéditeur par retour de 
courriel et supprimer ce message et tout document joint de votre système. Merci.