ADSM-L

Re: [ADSM-L] Extra client sessions

2016-08-31 17:37:37
Subject: Re: [ADSM-L] Extra client sessions
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 31 Aug 2016 17:36:02 -0400
Yes, do not use a RESOURCEUTILIZATION higher than the MAXNUMMP setting.

Having said that, there is an APAR that might ("might" is the operative
word!) be a match for this issue, IT16004:

https://www.ibm.com/support/docview.wss?uid=swg1IT16004

In this case, the symptom is seeing more consumer sessions than you would
expect given the RESOURCEUTILIZATION setting. Even if the specific symptoms
described in the APAR do not match your scenario, if no other logical
explanation fits, it might stil be a match. You can contact support for
further problem determination assistance.

Best regards,

Andy

____________________________________________________________________________

Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT com

IBM Tivoli Storage Manager links:
Product support:
https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager

Online documentation:
http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html

Product Wiki:
https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storage%20Manager

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2016-08-31
17:22:19:

> From: Karel Bos <tsm.wad AT GMAIL DOT COM>
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 2016-08-31 17:23
> Subject: Re: Extra client sessions
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Might want to check resourceutil settings as that limits the number of
> sessions clients try to setup. It should match maxnummp or be lower.
>
> Op 31 aug. 2016 22:21 schreef "Zoltan Forray" <zforray AT vcu DOT edu>:
>
> > AHA - so I am not loosing my mind (at least in this situation).  I too
have
> > been seeing clients getting >3-sessions eventhough the NODE
maxnumpoints is
> > 1!  I was always under the impression that maxnumpoints trumps
> > resourceutilization.
> >
> > On Wed, Aug 31, 2016 at 3:40 PM, Thomas Denier <
> > Thomas.Denier AT jefferson DOT edu>
> > wrote:
> >
> > > We are occasionally seeing some odd behavior in our TSM environment.
> > >
> > > We write incoming client files to sequential disk storage pools.
Almost
> > > all of our client nodes use the default maxnummp value of 1.
> > >
> > > When the odd behavior occurs, a number of clients will go through the
> > > following sequence of events:
> > > 1.The TSM server will send a request to start a backup.
> > > 2.The client will almost immediately open a TCP connection to be used
as
> > a
> > > producer session (a session used to obtain information from the TSM
> > > database).
> > > 3.Somewhere between tens of seconds and a few minutes later the
client
> > > will open a TCP connection to be used as a consumer session (a
session
> > used
> > > to send copies of new and changed files).
> > > 4.Sometime later the client will open a third TCP connection and
start
> > > using it as a consumer session.
> > > 5.The TSM server will report large numbers of transaction failures
> > because
> > > it considers the original consumer session to be tying up the one
mount
> > > point allowed for the node and hence has no way of storing files
arriving
> > > on the new consumer session.
> > >
> > > In most cases, all of the affected clients will hit step four within
an
> > > interval of a couple of minutes.
> > >
> > > My current theory is that step four occurs when the client system
detects
> > > a condition that is viewed as a fatal error in the original consumer
> > > session, triggering the opening of a replacement consumer session. In
> > most
> > > cases the TSM server never detects a problem with the original
consumer
> > > session, and eventually terminates the session after five hours of
> > > inactivity (we have database backups that can legitimately go through
> > long
> > > periods with no data transfer). More rarely the TSM server eventually
> > > reports that the original consumer session was severed.
> > >
> > > We occasionally see cases where the replacement consumer session is
in
> > > turn replaced by another new session, and even cases where the latter
> > > session is replaced by yet another session.
> > >
> > > Our client population is a bit over half Windows, but almost all
> > instances
> > > of the odd behavior involve only Windows client systems.
> > >
> > > The affected systems are frequently split between two data centers,
each
> > > with its own TSM server.
> > >
> > > We have usually not found any correlation between the odd TSM
behavior
> > and
> > > issues with other applications. The most recent case was an
exception.
> > > There were some e-mail delivery failures at about the same time as
step
> > > four of the odd TSM behavior. The failures occurred when e-mail
servers
> > > were unable to perform LDAP queries.
> > >
> > > When we have asked our Network Operations group to check on previous
> > > occurrences of the odd behavior they have consistently reported that
they
> > > found no evidence of a network problem.
> > >
> > > Each of our TSM servers runs under zSeries Linux on a z10 BC. Each
server
> > > has a VIPA address with two associated network interfaces on
different
> > > subnets.
> > >
> > > I would welcome any suggestions for finding the underlying cause of
the
> > > odd behavior.
> > >
> > > Thomas Denier,
> > > Thomas Jefferson University
> > > The information contained in this transmission contains privileged
and
> > > confidential information. It is intended only for the use of the
person
> > > named above. If you are not the intended recipient, you are hereby
> > notified
> > > that any review, dissemination, distribution or duplication of this
> > > communication is strictly prohibited. If you are not the intended
> > > recipient, please contact the sender by reply email and destroy all
> > copies
> > > of the original message.
> > >
> > > CAUTION: Intended recipients should NOT use email communication for
> > > emergent or urgent health care matters.
> > >
> >
> >
> >
> > --
> > *Zoltan Forray*
> > TSM Software & Hardware Administrator
> > Xymon Monitor Administrator
> > VMware Administrator (in training)
> > Virginia Commonwealth University
> > UCC/Office of Technology Services
> > www.ucc.vcu.edu
> > zforray AT vcu DOT edu - 804-828-4807
> > Don't be a phishing victim - VCU and other reputable organizations will
> > never use email to request that you reply with your password, social
> > security number or confidential personal information. For more details
> > visit http://infosecurity.vcu.edu/phishing.html
> >
>

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