ADSM-L

Re: [ADSM-L] FW: v7 upgrade woes

2016-06-10 15:09:14
Subject: Re: [ADSM-L] FW: v7 upgrade woes
From: "Rhodes, Richard L." <rrhodes AT FIRSTENERGYCORP DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 10 Jun 2016 19:06:16 +0000
Yes, they are all AIX 6100-09.

We have DR lpars for each PROD lpar.
When we upgrade we test by bringing up the appropriate TSM instance on it's DR 
server, perform the upgrade to test, leave the DR aix at the new TSM version, 
then upgrade the PROD lpar/TSM.  We've tested two TSM instances on their DR 
lpars and both have this problem. 

Given how others have no problem with v7 upgrade, I think it's something about 
our systems (AIX?), but we have no idea.  It's up to support . . .

Rick



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Zoltan Forray
Sent: Friday, June 10, 2016 2:29 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: FW: v7 upgrade woes

Since I need to upgrade 6-TSM servers (2-of them at the same time since
they are Library Managers) to 7.1.5.200, I am closely following this
thread/discussion about upgrade issues.

Have all these woes only been on AIX system?

I tested an old decommissioned server (all user data had been exported to
another TSM server) and upgraded from 6.3.5.100 to 7.1.3.00 base (Passport
downloaded with license keys) and then to 7.1.5.100 with no issues.  Of
course, mine are all RedHat 6 Linux.

On Fri, Jun 10, 2016 at 10:59 AM, Rhodes, Richard L. <
rrhodes AT firstenergycorp DOT com> wrote:

> We've been testing . . . we tried walking all the upgrades:
>
> - brought up a 6.3.5 tsm db
> - tried upgrade to 7.1.4, it failed/hung (yup, responds like all our tests)
> - restored snapshots back to the 6.3.5 setup
> - tried upgrade v7.1        - WORKED, TSM comes up fine
> - tried upgrade to v7.1.1.1 - upg utility said there was nothing to
> upgrade!
> - tried upgrade to v7.3     - Upgrade worked, but TSM hangs on startup
>
> The v7.3 upgrade installed just fine and the upgrade utility ended.  But
> when we try to start TSM it just sits there hung.  While TSM is sitting
> there "hung" trying to come up, we do a "ps -ef | grep db2" and found that
> DB2 was NOT UP. (should have checked that sooner!)
>
>   ps -ef | egrep -i "db2|dsm"
>     tsmuser 12910806 14221316   0 10:26:23  pts/4  0:00
> /opt/tivoli/tsm/server/bin/dsmserv -i /tsmdata/tsmsap1/config
>     tsmuser 17432632 12910806   0 10:26:24  pts/4  0:00 db2set -i tsmuser
> DB2_PMODEL_SETTINGS
>        root 19988546        1   0 09:55:59      -  0:00
> /opt/tivoli/tsm/db2/bin/db2fmcd
>
>
> You can leave the TSM startup "hung" like this for hours and it never goes
> any further.
>
> We keep digging.  Support sent us to the DB2 team, hopefully they can help.
>
> Rick
>
>
>
>
>
> From: Rhodes, Richard L.
> Sent: Tuesday, June 07, 2016 3:32 PM
> To: 'ADSM: Dist Stor Manager' <ADSM-L AT VM.MARIST DOT EDU>
> Cc: Ake, Elizabeth K. <akee AT firstenergycorp DOT com>
> Subject: v7 upgrade woes
>
> This is half plea for help and half rant (grrrrrr).
>
> For the past two months we've been trying to test a TSM v6.3.5 to
> v7.1.4/v7.1.5 upgrade . . . . and have completely failed!
>
> TSM v6.3.5
> AIX 6100-09
> upgrade to TSM v7.1.4 and/or v7.1.5
>
> When we run the upgrade it runs to this status message:
>     Installing: [(99%) com.tivoli.dsm.server.db2.DB2PostInstall ]
> Then it sits, doing nothing.  AIX sees no db2 activity, no java activity,
> no nothing.  It sits for hours!  We've let it sit once for 13 hours
> (overnight) and the above message was still there.  Eventually we kill it.
>
> We've tried:
>   two separate AIX systems
>   two separate TSM's (one 400gb db and one 100gb db)
>   probably tried 8-10 upgrades, all failed
>
> Support had us try a DB2 standalone upgrade and it also never finished.
>
> We've worked with support and got nowhere.  They have no idea what is
> happening, let alone any idea of how to figure out what is happening.  They
> did find one issue - we have to install a base XLC runtime v13.1.0.0 before
> the v7 upgrade.
>
> Any thoughts are welcome.
>
> Rick
>
>
>
>
>
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--
*Zoltan Forray*
TSM Software & Hardware Administrator
Xymon Monitor Administrator
VMware Administrator (in training)
Virginia Commonwealth University
UCC/Office of Technology Services
www.ucc.vcu.edu
zforray AT vcu DOT edu - 804-828-4807
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