ADSM-L

Re: [ADSM-L] Strange TSM for VE error

2016-06-02 17:18:28
Subject: Re: [ADSM-L] Strange TSM for VE error
From: Tom Alverson <tom.alverson AT GMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 2 Jun 2016 17:17:40 -0400
OK this is getting weirder and weirder -  the server that was generating
the vShield_SVM error was a vshield server that our vmware guys said should
not be backed up.  The options were set (by an exclusion option) to skip
all of the server names that are used for vShield - except the exclusion
was not working.  I finally excluded the full specific server name and now
it goes on to the next server and the scheduler process just quits right in
the middle of the backup with absolutely no logging of any errors now.  It
did this with TSM for VE 7.1.4.0 and did not change when I put 7.1.4.1 on
the VBS server.  I guess the next step is an IBM ticket as I have no clue
at this point.  I even excluded the next server it was working on and it
just started on the server after that and bombs (with no errors logged).
Once it bombs, the scheduler tries again once or twice during the hour but
the same thing happens each time.

Tom

On Thu, Jun 2, 2016 at 10:01 AM, Ryder, Michael S <michael_s.ryder AT roche DOT 
com
> wrote:

> Tom:
>
> I had an extremely similar problem, with this same string in my errors --
> "ReconfigVM_USCORETask"
>
> This is the article I read that helped me to solve my problem.
>
> In short... vCenter permissions.
>
> http://www-01.ibm.com/support/docview.wss?uid=swg21497028
>
> Good Luck
>
> Best regards,
>
> Mike Ryder
> RMD IT Client Services
>
> On Thu, Jun 2, 2016 at 9:04 AM, Rick Adamson <RickAdamson AT segrocers DOT 
> com>
> wrote:
>
> > Tom,
> > I think you need to look for the cause in either vCenter or Veeam.
> > The message *"The method is disabled by XXXXXXX" refers to vCenter
> > blocking backup tasks via the API, and vShield_SVM is specific to Veeam.
> >
> > There are known issues where a task such as vMotion runs, which sets a
> > flag in vCenter so other tasks don't cause conflicts, then when the
> vMotion
> > task finishes the flag does not get removed properly. The result is other
> > backup jobs are not able to run.
> >
> > Referencing these VMware and Veeam threads will help understand:
> >
> >
> https://forums.veeam.com/vmware-vsphere-f24/storage-vmotion-fails-t10000.html
> >
> >
> >
> https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2008957
> >
> > I know this doesn't provide you with a direct resolution, but hopefully
> > will get you going down the right path.
> >
> > Again, I would start with taking a look at vCenter and Veeam for
> > additional information.
> >
> > Hope this helps.
> > Let us know what you find.
> >
> > -Rick Adamson
> >
> >
> > -----Original Message-----
> > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On 
> > Behalf Of
> > Tom Alverson
> > Sent: Wednesday, June 01, 2016 6:49 PM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: [ADSM-L] Strange TSM for VE error
> >
> > I am running TSM for VE  7.1.4.1 on WIndows 2008 and it has been OK until
> > about 2 weeks ago.  Since then every night the backup job (should be over
> > 100 VM's) just kind of aborts without logging success or failure.  The
> > only errors in the logs are these (which don't appear in any Google
> > searches)
> >
> >
> >
> >
> > *06/01/2016 18:15:51 ANS2345W The virtual machine named 'server1
> > (2cc5bac1-e96f-4b08-ac8b-a7f36f27e6cd)-0' was found to have an old
> snapshot
> > 'TSM-VM Snapshot Wed Jun 01 18:02:40 2016'. A command was sent to the
> > vCenter to remove it.*
> >
> > *06/01/2016 18:16:05 ANS9387W An incremental backup for virtual machine
> > 'server1 (2cc5bac1-e96f-4b08-ac8b-a7f36f27e6cd)-0' is not possible
> because
> > changed block information cannot be obtained. A full VM backup is
> attempted
> > instead.*
> >
> > *06/01/2016 18:16:14 ANS9365E VMware vStorage API error for virtual
> machine
> > 'server1 (2cc5bac1-e96f-4b08-ac8b-a7f36f27e6cd)-0'.*
> >
> > *   TSM function name : ReconfigVM_USCORETask*
> >
> > *   TSM file          : ..\..\common\vm\vmvisdk.cpp (6897)*
> >
> > *   API return code   : 12*
> >
> > *   API error message : SOAP 1.1 fault: "":ServerFaultCode[no subcode]*
> >
> > *"The method is disabled by 'vShield_SVM'"*
> >
> > *Detail:*
> >
> >
> >
> > *06/01/2016 18:28:12 ANS2345W The virtual machine named 'server2
> > (17a6690f-9e77-4066-ba92-bcb947aa2216)' was found to have an old snapshot
> > 'TSM-VM Snapshot Wed Jun 01 18:15:43 2016'. A command was sent to the
> > vCenter to remove it.*
> >
> > *06/01/2016 18:28:19 ANS9365E VMware vStorage API error for virtual
> machine
> > 'server1 (2cc5bac1-e96f-4b08-ac8b-a7f36f27e6cd)-0'.*
> >
> > *   TSM function name : ReconfigVM_USCORETask*
> >
> > *   TSM file          : ..\..\common\vm\vmvisdk.cpp (6897)*
> >
> > *   API return code   : 12*
> >
> > *   API error message : SOAP 1.1 fault: "":ServerFaultCode[no subcode]*
> >
> > *"The method is disabled by 'vShield_SVM'"*
> >
> > *Detail:*
> >
> >
> >
> >
> > Of course there is no detail.  I have asked our Vcenter people if they
> > have made any changes but the odd thing is I have several other VBS
> servers
> > talking to this vcenter and they are not having this problem.  The only
> > change (made to all the VBS servers) recently was last month's Microsoft
> > patches.
> >
>