I am getting this error on three different TSM for VE VBS servers today.
Waiting 60 minutes for each VM is causing the schedule to run into the next
days schedule (the job runs for over 24 hours).  I have to stop and restart
the service to snap it out of this mode and hope the next backup runs OK.

Tom


On Sun, Mar 27, 2016 at 4:45 AM, Srikanth Kola23 <srkola23 AT in.ibm DOT com>
wrote:

> Hi Team,
>
> I am facing tsm/ve backups hung  over some couple of weeks which is
> requiring manual intervention to reboot the datamover server then only I am
> able to get the backup sessions running fine.
>
> share your experience and fixes if any you come across for this issue
>
> tsm/ve version 7140
> platform windows 2012
> tsm server version  7.1.4.100
>
> I do not find any errors in error log for the hungs when we had traces
> enabled so disabled them then the error log saying as below
> error.VE_POK11DM3.log
> ========================
> 03/26/2016 22:29:37 ANS1717E A VMware vStorage web service task failed.
> 03/26/2016 23:07:17 ANS0361I DIAG: The VDDK Utility Thread may be hung
> processing another request.
> 03/26/2016 23:07:17 ANS0361I DIAG: Waiting up to another 3600000
> milliseconds to process a request to VddkFullVMCloseVMDKs for vm
> 'pokcsmeta01'.
> 03/26/2016 23:07:24 ANS0361I DIAG: The VDDK Utility Thread may be hung
> processing another request.
> 03/26/2016 23:07:24 ANS0361I DIAG: Waiting up to another 3600000
> milliseconds to process a request to VddkFullVMOpenCloseSingleVMDK for vm
> 'POKCBSAPAP62'.
> 03/26/2016 23:27:58 ANS0361I DIAG: The VDDK Utility Thread may be hung
> processing another request.
> 03/26/2016 23:27:58 ANS0361I DIAG: Waiting up to another 3600000
> milliseconds to process a request to VddkFullVMCloseVMDKs for vm
> 'pokcsmetvm01'.
> 03/26/2016 23:28:20 ANS0361I DIAG: The VDDK Utility Thread may be hung
> processing another request.
> 03/26/2016 23:28:20 ANS0361I DIAG: Waiting up to another 3600000
> milliseconds to process a request to VddkFullVMOpenCloseSingleVMDK for vm
> 'pokcdmetvm01'.
> 03/26/2016 23:28:25 ANS0361I DIAG: The VDDK Utility Thread may be hung
> processing another request.
> 03/26/2016 23:28:25 ANS0361I DIAG: Waiting up to another 3600000
> milliseconds to process a request to VddkFullVMOpenCloseSingleVMDK for vm
> 'POKCDSAPAP31'.
> 03/26/2016 23:29:37 ANS0361I DIAG: The VDDK Utility Thread may be hung
> processing another request.
> 03/26/2016 23:29:37 ANS0361I DIAG: Waiting up to another 3600000
> milliseconds to process a request to VddkFullVMCloseVMDKs for vm
> 'pokctcvs01'.
> 03/27/2016 00:07:17 ANS0361I DIAG: The VDDK Utility Thread may be hung
> processing another request.
>
> Thanks & Regards,
>
> *Srikanth kola*
> Backup & Recovery
> IBMIndiaPvt Ltd, Bangalore
> Mobile: +91 9885473450
>