ADSM-L

[ADSM-L] TDP for SAP issue

2015-12-09 09:01:42
Subject: [ADSM-L] TDP for SAP issue
From: "Loon, EJ van (ITOPT3) - KLM" <Eric-van.Loon AT KLM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 9 Dec 2015 14:00:36 +0000
Hi guys!
One of my customers has an issue on his TDP for SAP clients. They are using TDP 
for SAP 6.2 and recently we upgraded all TSM clients to 7.1. This caused the 
TDP clients to fail with the following error:

ANS1463E (RC5801) Unexpected error in cryptography library.

In the API error log:

11/02/15 14:27:04 ANS1467E ICC routine ICC_SetValue (ICC_FIPS_APPROVED_MODE) 
returned: majRC = 2, minRC = 2, desc = 'Invalid data value: icclib.c:921'.

We do not use any encryption, but as soon as the customer adds the line 
ENCRYPTIONTYPE DES56 to the dsm.sys, the backup works! So that's what he did, 
but now I have an issue, because encryption is killing for the deduplication on 
the backend Data Domain...
IBM won't help me with this bug because TDP for SAP 6.2 is out of support. The 
customer does not want to upgrade to TDP for SAP 7.1.3 yet because they need to 
validate this version first.
I could downgrade the BA/API client to 6.2, but then I have to force a full 
back up again for the BA client, because restoring 7.1 data with a 6.2 client 
will most likely not work. So I was hoping to find some work-around. Is it 
maybe possible to somehow install the 6.2 API next to the 7.1 API? In that case 
I need to figure out how to make the TDP client use this API version only...
Thank you very much for any help in advance!
Kind regards,
Eric van Loon
AF/KLM Storage Engineering

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