Re: [ADSM-L] Issued with TDP SQL 7.1.2.0 and 2014 SQL server

Hi Zoltan. Here is a clip of the APAR:


IT09192: DATABASE BACKUPS USING DATA PROTECTION FOR SQL CAN CRASH DURING 
PROCESSING WITH REFERENCES TO MODULE CLR.DLL
Description
•       When attempting a legacy backup of a Microsoft SQL database
•       the Tivoli Storage Manager for Databases: Data Protection
•       for Microsoft SQL Server application can crash with the
•       following details when run from the MMC:
•       Problem signature:
•         Problem Event Name: BEX64
•         Application Name: mmc.exe
•         Application Version: 6.1.7600.16385
•         Application Timestamp: 4a5bc808
•         Fault Module Name: clr.dll
•         Fault Module Version: 4.0.30319.17929
•         Fault Module Timestamp: 4ffa59b1
•         Exception Offset: 00000000003faddb
•         Exception Code: c0000409
•         Exception Data: 0000000000000000
•         OS Version: 6.1.7601.2.1.0.274.10
•         Locale ID: 1033
•         Additional Information 1: 3381
•         Additional Information 2: 338146cd4c3fffe86b5c5e62544c183c
•         Additional Information 3: 936b
•         Additional Information 4: 936bc181c072ab550a04c713d644b771
•       
•       When run via the CLI, these details are reported:
•       Problem signature:
•         Problem Event Name: BEX64
•         Application Name: tdpsqlc.exe
•         Application Version: 7.1.2.0
•         Application Timestamp: 55102a96
•         Fault Module Name: clr.dll
•         Fault Module Version: 4.0.30319.17929
•         Fault Module Timestamp: 4ffa59b1
•         Exception Offset: 00000000003faddb
•         Exception Code: c0000409
•         Exception Data: 0000000000000000
•         OS Version: 6.1.7601.2.1.0.274.10
•         Locale ID: 1033
•         Additional Information 1: f566
•         Additional Information 2: f56603cc7a58ea5bb439787f63f14af5
•         Additional Information 3: f62c
•         Additional Information 4: f62c63d10952430866f64bd780cbbed3
•       
•       In either method of execution, the backup is successful, however
•       there will be no summary information in the tdpsql.log or
•       /logfile parameter value.  The backup objects can still be
•       viewed in the recovery tab, or from the 'query tsm' output.
•       Scheduled command operations may not report this crash to the
•       console, but the crash details will be seen in the event logs.
•       Restores of SQL databases using backups created when this crash
•       occurs is possible.
•       
•       Customer/L2 Diagnostics: The DP SQL trace may end abnormally
•       near the entries from SQLAPI-CSqlApi::GetSqlDatabaseNames() or
•       updateProtectSize() funtions:
•       ================================================================
•       SqlApi.cpp          (1230): SQLAPI-CSqlApi::GetSqlDatabaseNames
•       >>>>> enter 15:11:03
•       SqlApi.cpp          (6847): SQLAPI-CSqlApi::LogonServer >>>>>
•       enter 15:11:03
•       SqlApi.cpp          (7237): SQLAPI-CSqlApi::LogonServer <<<<<
•       exit rc(0):RC_OK 15:11:03
•       ...
•       backupdb.cpp        (2473): Calling DSMUPDATEFS()
•       backupdb.cpp        (2491): DSMUPDATEFS() was successful.
•       backupdb.cpp        (2505): Exiting updateProtectSize():
•       Returning with rc = 0.
•       ================================================================
•       
•       The call stack retrieved from the crash dump may show the
•       following call sequence:
•       DBaseEri.ProcessRequest(...) -> eriBackupSqlDatabase(...) ->
•       updateProtectSize(...) -> CSqlApi.GetSqlDatabaseNames(...)
•       
•       Versions Affected: Tivoli Storage Manager for Databases: Data
•       Protection for Microsoft SQL 7.1.2
•       
•       Initial Impact: Medium
•       
•       Additional Keywords: dpsql core wer
•       
Local fix
•       Since the backups are successful, the crash can be ignored.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Zoltan Forray
Sent: July 9, 2015 09:46
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Issued with TDP SQL 7.1.2.0 and 2014 SQL server

On Thu, Jul 9, 2015 at 12:39 PM, J. Pohlmann <jpohlmann AT shaw DOT ca> wrote:

> IT09192


Thank you for the information.  Unfortunately I can not get to the pertinent 
information.  When I Google that APAR, the link takes me to the IBM Support 
Portal and when I attempt to sign-in, I get a "Our apologies...The page you 
requested cannot be displayed" - 504 Gateway Timeout

If you can get to it, can you send me the details/description?  IBM seems to be 
having some problems.


--
*Zoltan Forray*
TSM Software & Hardware Administrator
Xymon Monitor Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
www.ucc.vcu.edu
zforray AT vcu DOT edu - 804-828-4807
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