ADSM-L

Re: [ADSM-L] Problem logging in to administrator ID with DHCP node

2015-06-03 11:37:15
Subject: Re: [ADSM-L] Problem logging in to administrator ID with DHCP node
From: Zoltan Forray <zforray AT VCU DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 3 Jun 2015 11:35:22 -0400
Hi Andy,

Thanks for the confirmation.  Looking forwards to the "updated paperwork"!

On Wed, Jun 3, 2015 at 10:38 AM, Andrew Raibeck <storman AT us.ibm DOT com> 
wrote:

> Hi Zoltan,
>
> Yes, you  have the right APAR and fix level. That APAR is not platform
> specific, it covers all UNIX, Linux, and Windows platforms.
>
> We are working on getting the "paperwork" updated appropriately.
>
> Best regards,
>
> - Andy
>
>
> ____________________________________________________________________________
>
> Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead |
> storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager links:
> Product support:
>
> http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager
>
> Online documentation:
> http://www.ibm.com/support/knowledgecenter/SSGSG7/welcome
> Product Wiki:
>
> https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storage%20Manager
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2015-06-02
> 10:20:14:
>
> > From: Zoltan Forray <zforray AT VCU DOT EDU>
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Date: 2015-06-02 10:22
> > Subject: Re: Problem logging in to administrator ID with DHCP node
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> >
> > As suspected, upgrading the client to 7.1.2.1 has resolved the problem
> with
> > administrator login.  So, I am pretty sure it is related to IT08705
> > <http://www.ibm.com/support/docview.wss?uid=swg1IT08705> but I can not
> > confirm since I can't find the APAR record.  So it seems this problem
> > effects Windows as well as AIX clients.
> >
> > On Tue, Jun 2, 2015 at 8:19 AM, Zoltan Forray <zforray AT vcu DOT edu> 
> > wrote:
> >
> > > BTW, I was looking through the 7.1.2.1 fixlist and found this entry
> > > "IT08705 - 7.1.2 WEB CLIENT LOGIN AUTHENTICATION FAILURE POP-UP
> MESSAGE,
> > > ANS3004E IN DSMERROR.LOG".
> > >
> > > While it says it is for AIX, it sounds very close to my problem.
> > > Unfortunately, someone seems to have pulled the APAR since the link to
> the
> > > APAR page 404's and Googling for that APAR only sends me back to the
> > > fixlist page.
> > >
> > > Can someone from IBM look into/comment on this?
> > >
> > > On Tue, Jun 2, 2015 at 8:02 AM, Zoltan Forray <zforray AT vcu DOT edu> 
> > > wrote:
> > >
> > >> Thank you for the suggestion.
> > >>
> > >> Back a while ago, I asked, here, if there are any issues with using
> DHCP
> > >> (vs fixed IP addresses) for the clients to backup and was told that
> this
> > >> was the way pretty much everyone did it.  So far we have not had any
> issues
> > >> with the backups on any other clients we have converted to DHCP. This
> is
> > >> the first problem and I think it is related to the client and the web
> > >> interface.
> > >>
> > >> On Tue, Jun 2, 2015 at 12:48 AM, Karel Bos <tsm.wad AT gmail DOT com> 
> > >> wrote:
> > >>
> > >>> Hi,
> > >>>
> > >>> Compare q no f=d output of the node with the current ip address of
> that
> > >>> node. Some of the registered ip's of that node might have not been
> > >>> updated.
> > >>>
> > >>> Having dhcp enabled on your backup clients and having them switch ips
> > >>> constantly will cause issues for tsm server to tsm client
> communications
> > >>> even when running in polling mode.
> > >>> Op 1 jun. 2015 22:27 schreef "Zoltan Forray" <zforray AT vcu DOT edu>:
> > >>>
> > >>> > We are migrating our TSM infrastructure to DHCP assignments for the
> > >>> client
> > >>> > nodes/servers.  Up until no everything seems to have worked OK.
> > >>> >
> > >>> > Now we moved a bunch of CIFS backups to DHCP and having problems
> > >>> logging in
> > >>> > to an administrator ID via the WEB client on the box.
> > >>> >
> > >>> > Every attempt to login produces "invalid password" for the
> > >>> administrator,
> > >>> > no matter how many times we reset the password. Logging in as this
> same
> > >>> > admin ID via a different interface work with no problem.  The admin
> ID
> > >>> has
> > >>> > full privileges.
> > >>> >
> > >>> > The config is this.  The connection from this node server to the
> TSM
> > >>> server
> > >>> > is DHCP / 172 range.  The webport connection to the box is a fixed
> > >>> private
> > >>> > 192.168 address. The client is 7.1.2.0
> > >>> >
> > >>> > Any thoughts?
> > >>> >
> > >>> > --
> > >>> > *Zoltan Forray*
> > >>> > TSM Software & Hardware Administrator
> > >>> > Xymon Monitor Administrator
> > >>> > Virginia Commonwealth University
> > >>> > UCC/Office of Technology Services
> > >>> > www.ucc.vcu.edu
> > >>> > zforray AT vcu DOT edu - 804-828-4807
> > >>> > Don't be a phishing victim - VCU and other reputable organizations
> will
> > >>> > never use email to request that you reply with your password,
> social
> > >>> > security number or confidential personal information. For more
> details
> > >>> > visit http://infosecurity.vcu.edu/phishing.html
> > >>> >
> > >>>
> > >>
> > >>
> > >>
> > >> --
> > >> *Zoltan Forray*
> > >> TSM Software & Hardware Administrator
> > >> Xymon Monitor Administrator
> > >> Virginia Commonwealth University
> > >> UCC/Office of Technology Services
> > >> www.ucc.vcu.edu
> > >> zforray AT vcu DOT edu - 804-828-4807
> > >> Don't be a phishing victim - VCU and other reputable organizations
> will
> > >> never use email to request that you reply with your password, social
> > >> security number or confidential personal information. For more details
> > >> visit http://infosecurity.vcu.edu/phishing.html
> > >>
> > >
> > >
> > >
> > > --
> > > *Zoltan Forray*
> > > TSM Software & Hardware Administrator
> > > Xymon Monitor Administrator
> > > Virginia Commonwealth University
> > > UCC/Office of Technology Services
> > > www.ucc.vcu.edu
> > > zforray AT vcu DOT edu - 804-828-4807
> > > Don't be a phishing victim - VCU and other reputable organizations will
> > > never use email to request that you reply with your password, social
> > > security number or confidential personal information. For more details
> > > visit http://infosecurity.vcu.edu/phishing.html
> > >
> >
> >
> >
> > --
> > *Zoltan Forray*
> > TSM Software & Hardware Administrator
> > Xymon Monitor Administrator
> > Virginia Commonwealth University
> > UCC/Office of Technology Services
> > www.ucc.vcu.edu
> > zforray AT vcu DOT edu - 804-828-4807
> > Don't be a phishing victim - VCU and other reputable organizations will
> > never use email to request that you reply with your password, social
> > security number or confidential personal information. For more details
> > visit http://infosecurity.vcu.edu/phishing.html
> >
>



--
*Zoltan Forray*
TSM Software & Hardware Administrator
Xymon Monitor Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
www.ucc.vcu.edu
zforray AT vcu DOT edu - 804-828-4807
Don't be a phishing victim - VCU and other reputable organizations will
never use email to request that you reply with your password, social
security number or confidential personal information. For more details
visit http://infosecurity.vcu.edu/phishing.html