ADSM-L

Re: [ADSM-L] Problem logging in to administrator ID with DHCP node

2015-06-02 10:22:49
Subject: Re: [ADSM-L] Problem logging in to administrator ID with DHCP node
From: Zoltan Forray <zforray AT VCU DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 2 Jun 2015 10:20:14 -0400
As suspected, upgrading the client to 7.1.2.1 has resolved the problem with
administrator login.  So, I am pretty sure it is related to IT08705
<http://www.ibm.com/support/docview.wss?uid=swg1IT08705> but I can not
confirm since I can't find the APAR record.  So it seems this problem
effects Windows as well as AIX clients.

On Tue, Jun 2, 2015 at 8:19 AM, Zoltan Forray <zforray AT vcu DOT edu> wrote:

> BTW, I was looking through the 7.1.2.1 fixlist and found this entry
> "IT08705 - 7.1.2 WEB CLIENT LOGIN AUTHENTICATION FAILURE POP-UP MESSAGE,
> ANS3004E IN DSMERROR.LOG".
>
> While it says it is for AIX, it sounds very close to my problem.
> Unfortunately, someone seems to have pulled the APAR since the link to the
> APAR page 404's and Googling for that APAR only sends me back to the
> fixlist page.
>
> Can someone from IBM look into/comment on this?
>
> On Tue, Jun 2, 2015 at 8:02 AM, Zoltan Forray <zforray AT vcu DOT edu> wrote:
>
>> Thank you for the suggestion.
>>
>> Back a while ago, I asked, here, if there are any issues with using DHCP
>> (vs fixed IP addresses) for the clients to backup and was told that this
>> was the way pretty much everyone did it.  So far we have not had any issues
>> with the backups on any other clients we have converted to DHCP. This is
>> the first problem and I think it is related to the client and the web
>> interface.
>>
>> On Tue, Jun 2, 2015 at 12:48 AM, Karel Bos <tsm.wad AT gmail DOT com> wrote:
>>
>>> Hi,
>>>
>>> Compare q no f=d output of the node with the current ip address of that
>>> node. Some of the registered ip's of that node might have not been
>>> updated.
>>>
>>> Having dhcp enabled on your backup clients and having them switch ips
>>> constantly will cause issues for tsm server to tsm client communications
>>> even when running in polling mode.
>>> Op 1 jun. 2015 22:27 schreef "Zoltan Forray" <zforray AT vcu DOT edu>:
>>>
>>> > We are migrating our TSM infrastructure to DHCP assignments for the
>>> client
>>> > nodes/servers.  Up until no everything seems to have worked OK.
>>> >
>>> > Now we moved a bunch of CIFS backups to DHCP and having problems
>>> logging in
>>> > to an administrator ID via the WEB client on the box.
>>> >
>>> > Every attempt to login produces "invalid password" for the
>>> administrator,
>>> > no matter how many times we reset the password. Logging in as this same
>>> > admin ID via a different interface work with no problem.  The admin ID
>>> has
>>> > full privileges.
>>> >
>>> > The config is this.  The connection from this node server to the TSM
>>> server
>>> > is DHCP / 172 range.  The webport connection to the box is a fixed
>>> private
>>> > 192.168 address. The client is 7.1.2.0
>>> >
>>> > Any thoughts?
>>> >
>>> > --
>>> > *Zoltan Forray*
>>> > TSM Software & Hardware Administrator
>>> > Xymon Monitor Administrator
>>> > Virginia Commonwealth University
>>> > UCC/Office of Technology Services
>>> > www.ucc.vcu.edu
>>> > zforray AT vcu DOT edu - 804-828-4807
>>> > Don't be a phishing victim - VCU and other reputable organizations will
>>> > never use email to request that you reply with your password, social
>>> > security number or confidential personal information. For more details
>>> > visit http://infosecurity.vcu.edu/phishing.html
>>> >
>>>
>>
>>
>>
>> --
>> *Zoltan Forray*
>> TSM Software & Hardware Administrator
>> Xymon Monitor Administrator
>> Virginia Commonwealth University
>> UCC/Office of Technology Services
>> www.ucc.vcu.edu
>> zforray AT vcu DOT edu - 804-828-4807
>> Don't be a phishing victim - VCU and other reputable organizations will
>> never use email to request that you reply with your password, social
>> security number or confidential personal information. For more details
>> visit http://infosecurity.vcu.edu/phishing.html
>>
>
>
>
> --
> *Zoltan Forray*
> TSM Software & Hardware Administrator
> Xymon Monitor Administrator
> Virginia Commonwealth University
> UCC/Office of Technology Services
> www.ucc.vcu.edu
> zforray AT vcu DOT edu - 804-828-4807
> Don't be a phishing victim - VCU and other reputable organizations will
> never use email to request that you reply with your password, social
> security number or confidential personal information. For more details
> visit http://infosecurity.vcu.edu/phishing.html
>



--
*Zoltan Forray*
TSM Software & Hardware Administrator
Xymon Monitor Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
www.ucc.vcu.edu
zforray AT vcu DOT edu - 804-828-4807
Don't be a phishing victim - VCU and other reputable organizations will
never use email to request that you reply with your password, social
security number or confidential personal information. For more details
visit http://infosecurity.vcu.edu/phishing.html