Chapter 3 of the " IBM Tivoli Storage Manager for Virtual Environments, Data 
Protection for VMware User's
Guide" documents the applications that are supported by the Application 
Protection feature of TSM/VE.  This doc can be found at:

ftp://public.dhe.ibm.com/software/products/TSM/current/b_ve_user_guide.pdf

David

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Ryder, Michael S
Sent: Monday, March 30, 2015 1:41 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] ANS9397W ... why?

I SEE!  Yes, fortunately, they are being backed up, which was part of the
puzzle for me, and which I unfortunately forgot to include in my original
question; thanks for asking.

I was having a dickens of a time trying to find that list of "supported
apps" -- can anyone direct me to it?  (Just so I have something "official"
to document in my wiki.

That would really explain every case of the error, *thank you!*

Best regards,

Mike, x7942
RMD IT Client Services

On Mon, Mar 30, 2015 at 11:14 AM, David Ehresman <
david.ehresman AT louisville DOT edu> wrote:

> The normal issue would be that you have "INCLUDE.VMTSMVSS" statements for
> VMs that are not running Exchange or MSSQL.  Those are the apps that are
> supported for TSM application protection.
>
> Are the VMs getting backed up?
>
> David
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> Ryder, Michael S
> Sent: Monday, March 30, 2015 10:27 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: [ADSM-L] ANS9397W ... why?
>
> Hello all:
>
> I've got TSM EE 7.1.1 installed on RHEL6.6 and everything's working just
> great.  I also have TSM TDP 7.1.1 installed on a Windows 2012 box, but
> that's registering this "funny" error, which I am hoping you can help me
> interpret.
>
> ANS9397W
> TSM application protection cannot protect this machine. Virtual machine
> 'VM'
> does not have operating system or applications supported by TSM application
> protection.
> How is it possible?  I get this error for every single one of my Windows
> VMs (all varieties of Windows 2008 and 2012), and I cannot understand it.
> I have troubleshooted VSS, and there are no errors.  In fact, I can even
> see in the logs that VSS snapshots are properly firing off as commanded by
> VMware tools as requested by the TSM BA client... so... what gives?
>
> Does anyone have any insight into what could be the reason?
>
> Thanks in advance for your time in considering my question.
>
> Best regards,
>
> Mike, x7942
> RMD IT Client Services
>