ADSM-L

Re: [ADSM-L] Tivoli Storage Manager Client Management Services feature

2014-10-23 19:24:05
Subject: Re: [ADSM-L] Tivoli Storage Manager Client Management Services feature
From: Robert Jose <rjose AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 23 Oct 2014 16:18:36 -0700
Hi Erwann
You are correct, you are in point #3. Please call IBM Support and they will
get you a fix. The fix is for OC and will take care of this issue.

Rob Jose
TSM OC UI Developer
rjose AT us.ibm DOT com
(916) 724 - 0024 (t/l 608-5155)

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 10/23/2014
10:12:15:

> From: Erwann SIMON <erwann.simon AT FREE DOT FR>
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 10/23/2014 10:19
> Subject: Re: [ADSM-L] Tivoli Storage Manager Client Management
> Services feature
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Hi Jose,
>
> I think I'm now in the cas of your point #3
>
>
>
> I got this error in file /opt/tivoli/tsm/cms/Liberty/usr/servers/
> cmsServer/logs/console.log (and message.log)
>
> [ERROR   ] Unexpected Exception while scanning /var/tivoli/tsm/
> dsmerror.log: java.text.ParseException: Unparseable date:
> "2014-10-20T19:05:28 0200" (swallowed)
> [err] java.text.ParseException: Unparseable date: "2014-10-20T19:05:28
0200"
>
>
> Here's config :
> # /opt/tivoli/tsm/cms/bin/CmsConfig.sh list
> List:
> localhost:1500 NO_SSL CLIENT1
>     /var/tivoli/tsm/dsmerror.log
>         en_US MM/dd/yyyy HH:mm:ss UTF-8
>
> DateFormat and TimeFormat are defined according to the config (tried
> with values 0 and 1) :
> # dsmc q opt "*format"
> IBM Tivoli Storage Manager
> Command Line Backup-Archive Client Interface
>   Client Version 7, Release 1, Level 1.0
>   Client date/time: 10/23/2014 19:10:15
> (c) Copyright by IBM Corporation and other(s) 1990, 2014. All
RightsReserved.
>
> Node Name: CLIENT1
> Session established with server TSM_SERVER1: Linux/x86_64
>   Server Version 7, Release 1, Level 1.0
>   Server date/time: 10/23/2014 19:10:15  Last access: 10/23/2014 19:04:13
>
>                DATEFORMAT: 1
>              HSMLOGFORMAT: TEXT
>              NUMBERFORMAT: 0
>              OPTIONFORMAT: STANDARD
>                TIMEFORMAT: 1
>
> And system date is CEST, so east of UTC...
>
> # date
> Thu Oct 23 19:10:24 CEST 2014
>
> --
> Best regards / Cordialement / مع تحياتي
> Erwann SIMON
>
> ----- Mail original -----
> De: "Robert Jose" <rjose AT US.IBM DOT COM>
> À: ADSM-L AT VM.MARIST DOT EDU
> Envoyé: Vendredi 17 Octobre 2014 21:21:15
> Objet: Re: [ADSM-L] Tivoli Storage Manager Client Management Services
feature
>
> Hi Robert
> You did not miss anything, this is the purpose of the CMS.  Here are some
> things for you to verify:
>
> 1. That you have errors in your log file that are 72 hours or younger
> 2. That the client-configuration.xml file is configured correctly. The
> things to verify are the node, tsmServer, port, logPath, and
dateTimeFormat
> (this one is very important, make sure it matches the date time format
that
> the error log has).
> 3.  There is a known defect where CMS doe not work when run from a time
> zone east of UTC.  Please contact support if you have that situation and
> they can get the fix to you.
> 4. If none of these issues work, please email me the
> client-configuration.xml and error logs and I will try to debug the
issue.
>
> Rob Jose
> TSM OC UI Developer
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 10/17/2014
> 08:39:29:
>
> > From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL>
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Date: 10/17/2014 08:41
> > Subject: [ADSM-L] Tivoli Storage Manager Client Management Services
> feature
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> >
> > Hello
> >
> > I today installed on one of my client the “7.1.1.000-TIV-TSMCMS-
> > Windows64.exe” , when the installation finished I saw in the
> > services the new service name:
> >
> > « Tivoli Storage Manager Client Management Services »  in status
> > Started an Automatic.
> >
> > When from my Operations Center version 7.1.1.0 I load  Diagnosis
> > under the section Clients I got always:
> >
> > “There are no recommendations available. For more information, see
> > the Tivoli Storage Manager Documentation.”
> >
> > On the below part of the window, client Logs show nothing.
> >
> > Don’t quite understand the purpose , I think I missed something . I
> > though with this utility I can review logs without logging to the
> > system as with TSMmanager.
> >
> > Anybody test it and advise …
> >
> > Best Regards
> >
> > Robert Ouzen
> >
>