Re: [ADSM-L] Tivoli Storage Manager Client Management Services feature

Hi Jose,

I think I'm now in the cas of your point #3



I got this error in file 
/opt/tivoli/tsm/cms/Liberty/usr/servers/cmsServer/logs/console.log (and 
message.log)

[ERROR   ] Unexpected Exception while scanning /var/tivoli/tsm/dsmerror.log: 
java.text.ParseException: Unparseable date: "2014-10-20T19:05:28 0200" 
(swallowed)
[err] java.text.ParseException: Unparseable date: "2014-10-20T19:05:28 0200"


Here's config :
# /opt/tivoli/tsm/cms/bin/CmsConfig.sh list
List:
localhost:1500 NO_SSL CLIENT1
    /var/tivoli/tsm/dsmerror.log
        en_US MM/dd/yyyy HH:mm:ss UTF-8

DateFormat and TimeFormat are defined according to the config (tried with 
values 0 and 1) :
# dsmc q opt "*format"
IBM Tivoli Storage Manager
Command Line Backup-Archive Client Interface
  Client Version 7, Release 1, Level 1.0
  Client date/time: 10/23/2014 19:10:15
(c) Copyright by IBM Corporation and other(s) 1990, 2014. All Rights Reserved.

Node Name: CLIENT1
Session established with server TSM_SERVER1: Linux/x86_64
  Server Version 7, Release 1, Level 1.0
  Server date/time: 10/23/2014 19:10:15  Last access: 10/23/2014 19:04:13

               DATEFORMAT: 1
             HSMLOGFORMAT: TEXT
             NUMBERFORMAT: 0
             OPTIONFORMAT: STANDARD
               TIMEFORMAT: 1

And system date is CEST, so east of UTC...

# date
Thu Oct 23 19:10:24 CEST 2014

-- 
Best regards / Cordialement / مع تحياتي
Erwann SIMON

----- Mail original -----
De: "Robert Jose" <rjose AT US.IBM DOT COM>
À: ADSM-L AT VM.MARIST DOT EDU
Envoyé: Vendredi 17 Octobre 2014 21:21:15
Objet: Re: [ADSM-L] Tivoli Storage Manager Client Management Services  feature

Hi Robert
You did not miss anything, this is the purpose of the CMS.  Here are some
things for you to verify:

1. That you have errors in your log file that are 72 hours or younger
2. That the client-configuration.xml file is configured correctly. The
things to verify are the node, tsmServer, port, logPath, and dateTimeFormat
(this one is very important, make sure it matches the date time format that
the error log has).
3.  There is a known defect where CMS doe not work when run from a time
zone east of UTC.  Please contact support if you have that situation and
they can get the fix to you.
4. If none of these issues work, please email me the
client-configuration.xml and error logs and I will try to debug the issue.

Rob Jose
TSM OC UI Developer

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 10/17/2014
08:39:29:

> From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL>
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 10/17/2014 08:41
> Subject: [ADSM-L] Tivoli Storage Manager Client Management Services
feature
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Hello
>
> I today installed on one of my client the “7.1.1.000-TIV-TSMCMS-
> Windows64.exe” , when the installation finished I saw in the
> services the new service name:
>
> « Tivoli Storage Manager Client Management Services »  in status
> Started an Automatic.
>
> When from my Operations Center version 7.1.1.0 I load  Diagnosis
> under the section Clients I got always:
>
> “There are no recommendations available. For more information, see
> the Tivoli Storage Manager Documentation.”
>
> On the below part of the window, client Logs show nothing.
>
> Don’t quite understand the purpose , I think I missed something . I
> though with this utility I can review logs without logging to the
> system as with TSMmanager.
>
> Anybody test it and advise …
>
> Best Regards
>
> Robert Ouzen
>