ADSM-L

Re: [ADSM-L] TSM BA installer rant

2014-08-07 08:49:44
Subject: Re: [ADSM-L] TSM BA installer rant
From: Hans Christian Riksheim <bullhcr AT GMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 7 Aug 2014 14:47:49 +0200
6.3, for me at least, works fine. It uses the 2010 version of the C++
redistributable.

I had a PMR in and got the impression that this rebooting issue would be
fixed for the BA and the TDPs in 7.1.1. Can IBM confirm this?

Regards,

Hans Chr.


On Wed, Jul 23, 2014 at 9:48 PM, Del Hoobler <hoobler AT us.ibm DOT com> wrote:

> Hello,
>
> This falls into the same install code as
> the BA Client and APAR IC92587.
>
>    http://www-01.ibm.com/support/docview.wss?uid=swg1IC92587
>
>
> Del
>
> ----------------------------------------------------
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 07/22/2014
> 09:31:00 PM:
>
> > From: Erwann SIMON <erwann.simon AT FREE DOT FR>
> > To: ADSM-L AT vm.marist DOT edu
> > Date: 07/22/2014 09:31 PM
> > Subject: Re: TSM BA installer rant
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > Hi all,
> >
> > I've just installed TSM for Mail (Exchange) 7.1 on two Exchange 2010
> > SP3 servers running on Windows 2008R2 SP1 and both servers rebooted
> > twice during the installation of the prerequisites, without any
> warning...
> >
> > Same behavior with 7.1.0.0 and 7.1.0.2...
> >
> > It should not behave that way.
> >
> > --
> > Best regards / Cordialement / مع تحياتي
> > Erwann SIMON
> >
> > ----- Mail original -----
> > De: "Bill Boyer" <bjdboyer AT COMCAST DOT NET>
> > À: ADSM-L AT VM.MARIST DOT EDU
> > Envoyé: Mardi 22 Juillet 2014 21:28:36
> > Objet: Re: [ADSM-L] TSM BA installer rant
> >
> > Double-click on the client installer .EXE and if the install says it
> > needs to install the VC++ libraries or any other pre-req's, cancel
> > out f the client install. Then go to the " C:\tsm_images
> > \TSM_BA_Client\ISSetupPrerequisites" directory. There are
> > directories for each of the pre-req's. Run them manually and if a
> > reboot is required, you can say no and reboot at your leisure. Then
> > come back and run the setup.exe and continue the TSM client install.
> >
> > As for client upgrades I've found that if you make sure to stop any
> > of the TSM client services that running (JBB, CAD,Scheduler,...)
> > before running the install I don't get asked for a reboot.
> >
> >
> > Bill Boyer
> > “If 'something' 'somewhere' gives 'some' error, expect random
> > guesses or no replies at all.” - ??
> >
> >
> >
> > -----Original Message-----
> > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> > Behalf Of Hans Christian Riksheim
> > Sent: Friday, July 04, 2014 7:55 AM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: [ADSM-L] TSM BA installer rant
> >
> > As many has experienced the 7.1 BA client for Windows not only
> > requires a reboot, it will in the middle of the install reboot right
> > into your face without any warning or prompt. On top of this it will
> > do so despite you telling it not to. The same goes for the TDP SQL
> client btw.
> >
> > Cause is some C++ Windows things that must be installed for the GUI to
> work.
> >
> > For the BA client there is a warning in the Info Center on this. For
> > the TDP it is not so clear, that crucial information is hidden in a
> technote.
> > IBM therefore thinks they are not to blame but in practise a lot of
> > users fall in that trap and breach their SLAs all over the place.
> > With a GUI one has certain expectations on how it should behave and
> > if no unprompted reboot happened in earlier versions why should it
> happen now?
> >
> > My opinion on this:
> >
> >    1. IBM should set as a design principle that no customer server
> should
> >    ever need a reboot when installing, upgrading or removing TSM
> software.
> >    2. There should be no exceptions, but if there are at least make the
> >    installer prompt a warning so that the user can delay the reboot
> until
> >    service hours.
> >    3. Software versions that will reboot a server without warning should
> be
> >    immediately removed from PA and other repositories until they are
> fixed.
> >
> >
> > Regards,
> >
> > Hans Chr. Riksheim
> >
>

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