Hello,
 
We are using Flashcopy Manager to backup all our Exchange DAG databases on one 
Server. Now this server had a critical harddisk failure and I had to restore 
it. After some problems with connecting to the rest of the DAG 
(system32\inetsrv\config... is not backed up by default) I can't do any backups 
because of an unknown system error.

Also in the gui in the recover tab, I don't see any backed up databases, but in 
the mailbox restore browser I still can see all mailboxes and to which database 
they belong. Restore fails with "ACN0576I There were no items found." I suppose 
flashcopy manager doesn't know what it already backed up.

Can anybody help me with this? 

Thanks
 
 
 
 
Backup Log
08/04/2014 19:06:01 
=========================================================================
08/04/2014 19:06:01 Request                       : QUERY EXCHANGE              
             
08/04/2014 19:06:01 Exchange Server Override      : SERVER05                    
                 
08/04/2014 19:06:01 
-------------------------------------------------------------------------
08/04/2014 19:08:42 ACN5917I The mailbox history has been successfully updated 
on the TSM Server.
08/04/2014 19:09:17 
=========================================================================
08/04/2014 19:09:17 Request                       : QUERY EXCHANGE              
             
08/04/2014 19:09:17 Exchange Server               : (default)                   
             
08/04/2014 19:09:17 
-------------------------------------------------------------------------
08/04/2014 19:09:24 ============================================================
08/04/2014 19:09:24 Request                           : VSS BACKUP
08/04/2014 19:09:24 Component List                    : 'DB01'
08/04/2014 19:09:24 Backup Type                       : copy
08/04/2014 19:09:24 Backup Destination                : Local
08/04/2014 19:09:24 Local DSMAGENT Node               : SERVER05_FCM
08/04/2014 19:09:24 Offload to Remote DSMAGENT Node   : 
08/04/2014 19:09:24 Mount Wait                        : Yes
08/04/2014 19:09:24 ------------------------------------------------------------
08/04/2014 19:09:24 The Exchange Integrity Check has been skipped by the user.
08/04/2014 19:09:28 Server                            : FLASHCOPYMANAGER
08/04/2014 19:09:28 ------------------------------------------------------------
08/04/2014 19:19:57 Snapshot operation completed with return code = -1. 
08/04/2014 19:20:04 ANS1235E (RC-1)   An unknown system error has occurred from 
which TSM cannot recover.
08/04/2014 19:20:04 ACN5060E A Tivoli Storage Manager API error has occurred.
 

restore log
08/04/2014 19:29:02 
=========================================================================
08/04/2014 19:29:02 Request                       : RESTORE MAILBOX BEGIN       
             
08/04/2014 19:29:02 Mailbox List                  : user.name                   
                  
08/04/2014 19:29:02 Mailbox Restore Destination   : 
PST,C:\Users\admin\Desktop\user_name.pst                                     
08/04/2014 19:29:02 Mailbox Restore Time          : 08/04/2014 23:59:59         
                            
08/04/2014 19:29:02 Mailbox Restore Filters       :                             
         
08/04/2014 19:29:02 Exchange Server               : (Local Machine)             
                        
08/04/2014 19:29:02 From Exchange Server          : (Local Machine)             
                        
08/04/2014 19:29:02 Temp DB Restore Path          : D:\EX-DBs\EXDB_RESTORE      
                               
08/04/2014 19:29:02 Temp Log Restore Path         : D:\EX-DBs\EXDB_RESTORE\LOGS 
                                    
08/04/2014 19:29:02 
-------------------------------------------------------------------------
08/04/2014 19:29:19 
=========================================================================
08/04/2014 19:29:19 Request                       : QUERY TSM ...               
   
08/04/2014 19:29:19 Component List                : *                           
          
08/04/2014 19:29:19 Query Type                    : ALL                         
            
08/04/2014 19:29:19 Database Name                 :                             
         
08/04/2014 19:29:19 Inactive Files?               : True                        
             
08/04/2014 19:29:19 
-------------------------------------------------------------------------
08/04/2014 19:29:24 ACN5924E No usable backups found.
08/04/2014 19:29:25 
=========================================================================
08/04/2014 19:29:25 Request                                 : Restore Mailbox 
Results        
08/04/2014 19:29:25 
-------------------------------------------------------------------------
08/04/2014 19:29:25 Total mailboxes requested for restore   : 1                 
          
08/04/2014 19:29:25 Total mailboxes restored                : 0                 
          
08/04/2014 19:29:25 
-------------------------------------------------------------------------
08/04/2014 19:29:55 ACN0576I There were no items found.