Which method are you using to do the restore?
Could you write down the commands

Regards



2014-06-27 11:24 GMT-05:00 Rick Adamson <RickAdamson AT biloholdings DOT com>:

> Sure...
>
> Here is the DSM.OPT:
>
> commmethod      tcpip
> tcpport          1500
> TCPServeraddress tsmbhdq01w
> * tracefile HyS9FoundationServices.exe
> COMPression no
> QUERYSCHEDPERIOD 8
> SCHEDMODE POLLING
> Schedlogr 7 d
> errorlogr 5
> passwordaccess generate
> *passwordaccess prompt
> managedservices schedule webclient
> LargeCommBuffers Yes
> * Exclude Win Registry Info
> *Exclude *:\...\SYSTEM32\CONFIG\*.*
> *Exclude *:\...\SYSTEM32\CONFIG\...\*
> * Exclude TSM Server Disk Storage Files
> *Exclude.Dir *:\Volumes
> *Include D:\samstest\...\* unique_class
> *include * dev_class
> *Include *:\...\Archive\*.txt log_class
> *Include *:\...\Archive\*.zip log_class
>
>
> Here is the full path to the file I cited in the example below:
> \\hypgp01hdqww\g$\Oracle\Middleware\user_projects\domains\EPMSystem\bin\
> HyS9FoundationServices.exe
>
>
> Rick Adamson
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> Francisco Javier
> Sent: Friday, June 27, 2014 11:42 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: [ADSM-L] Files not listed as backup object
>
> Could you sharing with us the option file dsm.opt and the full path of
> directory what do you want.
>
> Regards
>
>
>
> 2014-06-27 10:24 GMT-05:00 Rick Adamson <RickAdamson AT biloholdings DOT com>:
>
> > Performed a restore and the customer complained that files were missing.
> > Research showed that the file does exist on the file system but is not
> > available to restore (active or inactive).
> > When I enable a trace and try to back it up with either the GUI or CLI
> > the TSM client reports that the file is not found.
> >
> > This is where it gets strange, if I map the drive to my desktop my
> > client finds the file and backs it up.
> > I have checked the client and server excludes, the registry, as well
> > as run a file trace and cannot ID the cause.
> >
> > Here is a partial directory listing that lists one of the file names
> > affected (HyS9FoundationServices.exe)
> >
> > 07/03/2012  09:38 AM    <DIR>          .
> > 07/03/2012  09:38 AM    <DIR>          ..
> > 06/22/2012  12:52 PM           239,616 HyS9FoundationServices.exe
> > 06/22/2012  12:52 PM           239,616 HyS9RaFramework.exe
> > 06/29/2012  08:39 AM    <DIR>          nodemanager
> > 06/29/2012  08:39 AM             1,087 processBootProperties.cmd
> > 06/29/2012  08:39 AM               897 processBootProperties.sh
> > 06/29/2012  08:39 AM             1,315 secureWebLogic.bat
> > 06/29/2012  08:39 AM    <DIR>          server_migration
> > 06/29/2012  08:39 AM    <DIR>          service_migration
> >
> > When I attempt to back it up with trace enabled I receive:
> >
> > Selective Backup function invoked.
> > ANS1016I No eligible files matching
> > '\\hypgp01hdqww\g$\Oracle\Middleware\user_pr
> > ojects\domains\EPMSystem\bin\HyS9FoundationServices.exe' were found.
> > Selective Backup processing of
> > '\\hypgp01hdqww\g$\Oracle\Middleware\user_project
> > s\domains\EPMSystem\bin\HyS9FoundationServices.exe' finished without
> > failure.
> >
> > All thoughts and feedback appreciated !
> >
> >
> >
> > ~Rick Adamson
> >
>