Hi Robert,
You may need to reboot the Exchange Server
if restarting the Information Store does not clear it.
If a reboot does not work, I recommend opening a PMR.
Thanks,
Del
----------------------------------------------------
"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 09/15/2013
01:08:08 AM:
> From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 09/15/2013 01:08 AM
> Subject: TDP for Exchange errors
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hello again
>
> I had previously an old environment to backup my Exchange Server
ExchsrvB as:
>
> My TSM client version is: 6.2.3.1
> My TSN TDP Exchange version is: 6.1.3.2
> My TSM server version is: 5.5.5.2 on AIX O.S
> My TSM Lanfree version is: 5.5.5.1
>
> Now I made all the configuration to backup it on a new environment
> as: (Just change for now the version of the TSM server and O.S)
>
> My TSM client version is: 6.2.3.1
> My TSM TDP Exchange version is: 6.1.3.2
> My TSM server version is: 6.3.4 on Windows 2008R2 O.S
> My TSM Lanfree version is: 5.5.5.1
>
> I succeed to configure all the stuff (Zone, Data Domain configure ,
> devices, drives , paths , proxy etc ……..)
>
> I check the commands: (Correct results)
> Tdpexcc q tsm
> Tdpecc q echange
>
> Here output:
>
> Tivoli Storage Manager Server Connection Information
> ----------------------------------------------------
>
> Nodename ............................... EXCHSRVBN_DB
> NetWork Host Name of Server ............ 132.74.XX.XX
> TSM API Version ........................ Version 6, Release 2, Level 3.1
>
> Server Name ............................ ADSM2
> Server Type ............................ Windows
> Server Version ......................... Version 6, Release 3, Level 4.0
> Compression Mode ....................... Client Determined
> Domain Name ............................ DOCC
> Active Policy Set ...................... POCC
> Default Management Class ............... MGEXCHANGE
>
> Volume Shadow Copy Service (VSS) Information
> --------------------------------------------
>
> Writer Name : Microsoft Exchange Writer
> Local DSMAgent Node : exchsrvb
> Remote DSMAgent Node :
> Writer Status : Online
> Selectable Components : 46
>
> Two days ago I think I succeed to run a full backup here output:
>
> 09/11/2013 17:17:02 ANE4952I (Session: 1716, Node:
> EXCHSRVBN_DB) Total number of objects
> inspected: 6,967 (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4954I (Session: 1716, Node:
> EXCHSRVBN_DB) Total number of objects
> backed up: 6,967 (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4958I (Session: 1716, Node:
> EXCHSRVBN_DB) Total number of objects
> updated: 0 (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4960I (Session: 1716, Node:
> EXCHSRVBN_DB) Total number of objects
> rebound: 0 (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4957I (Session: 1716, Node:
> EXCHSRVBN_DB) Total number of objects
> deleted: 0 (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4970I (Session: 1716, Node:
> EXCHSRVBN_DB) Total number of objects
> expired: 0 (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4959I (Session: 1716, Node:
> EXCHSRVBN_DB) Total number of objects
> failed: 0 (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4977I (Session: 1716, Node:
> EXCHSRVBN_DB) Total number of bytes
> inspected: 1.07 TB (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4961I (Session: 1716, Node:
> EXCHSRVBN_DB) Total number of bytes
> transferred: 1.07 TB (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4971I (Session: 1716, Node:
> EXCHSRVBN_DB) LanFree data bytes:
> 1.00 TB (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4963I (Session: 1716, Node:
> EXCHSRVBN_DB) Data transfer time:
> 7,593.38 sec (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4966I (Session: 1716, Node:
> EXCHSRVBN_DB) Network data transfer rate:
> 152,440.87 KB/sec (SESSION: 1716) 09/11/2013 17:17:02
> ANE4967I (Session: 1716, Node: EXCHSRVBN_DB) Aggregate
> data transfer rate: 69,078.67 KB/sec (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4968I (Session: 1716, Node:
> EXCHSRVBN_DB) Objects compressed by:
> 0%% (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4976I (Session: 1716, Node:
> EXCHSRVBN_DB) Total data reduction ratio:
> 0.00%% (SESSION: 1716)
> 09/11/2013 17:17:02 ANE4964I (Session: 1716, Node:
> EXCHSRVBN_DB) Elapsed processing time:
> 04:39:16 (SESSION: 1716)
>
> Tried this morning to run a log backup and got those errors: before
> it check the vssadmin list witers , everything was Stable and Correct.
> After my try now: Microsoft Exchange Writer is:
> State: [9] Failed
> Last error: Retryable error
>
> I now that that I have to restart the Information Store but what else ?
>
> Errors:
>
> 09/15/2013 07:03:59 ANS1577I The Windows console event handler
> received a 'Ctrl-C' console event.
> 09/15/2013 07:05:04 ANS1751E Error processing '\\exchsrvb\c$
> \exchangedata\restoreold': The file system can not be accessed.
> 09/15/2013 07:05:21 ANS0361I DIAG: VssRequestor::checkWriterStatus:
> VssRequestor::checkWriterStatus failed with
hr=VSS_E_WRITERERROR_RETRYABLE
> 09/15/2013 07:05:21 ANS5268W The Microsoft Volume Shadow Copy
> Services writer 'Microsoft Exchange Writer' current state
> (VSS_WS_FAILED_AT_FREEZE) is not valid for the current operation.
> 09/15/2013 07:05:51 ANS0361I DIAG: VssRequestor::checkWriterStatus:
> VssRequestor::checkWriterStatus failed with
hr=VSS_E_WRITERERROR_RETRYABLE
> 09/15/2013 07:05:51 ANS5268W The Microsoft Volume Shadow Copy
> Services writer 'Microsoft Exchange Writer' current state
> (VSS_WS_FAILED_AT_FREEZE) is not valid for the current operation.
> 09/15/2013 07:06:21 ANS0361I DIAG: VssRequestor::checkWriterStatus:
> VssRequestor::checkWriterStatus failed with
hr=VSS_E_WRITERERROR_RETRYABLE
> 09/15/2013 07:06:21 ANS5268W The Microsoft Volume Shadow Copy
> Services writer 'Microsoft Exchange Writer' current state
> (VSS_WS_FAILED_AT_FREEZE) is not valid for the current operation.
> 09/15/2013 07:06:52 ANS0361I DIAG: VssRequestor::checkWriterStatus:
> VssRequestor::checkWriterStatus failed with
hr=VSS_E_WRITERERROR_RETRYABLE
> 09/15/2013 07:06:52 ANS5268W The Microsoft Volume Shadow Copy
> Services writer 'Microsoft Exchange Writer' current state
> (VSS_WS_FAILED_AT_FREEZE) is not valid for the current operation.
> 09/15/2013 07:06:52 ANS5273E A Microsoft Volume Shadow Copy Services
> writer is in an invalid state after taking a snapshot.
> 09/15/2013 07:06:52 ANS1327W The snapshot operation for 'EXCHSRVB
> \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
> \Ac19-Users34\53cec8c4-5fa6-43b8-a3c4-4358fc7c7ab3' failed with
> error code: -1.
> 09/15/2013 07:06:52 ANS1327W The snapshot operation for 'EXCHSRVB
> \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
> \Ad12-Users12\08097b7e-0cd8-45e9-987a-90fe6e349845' failed with
> error code: -1.
> 09/15/2013 07:06:52 ANS1327W The snapshot operation for 'EXCHSRVB
> \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
> \Ac25-Users40\52c7962d-39ce-4fae-b8ce-3abf47fd6a9c' failed with
> error code: -1.
> 09/15/2013 07:06:52 ANS1327W The snapshot operation for 'EXCHSRVB
> \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
> \Ac26-Users41\538b99a6-1681-495c-a094-abeb70c99456' failed with
> error code: -1.
> 09/15/2013 07:06:52 ANS1327W The snapshot operation for 'EXCHSRVB
> \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
> \Ad15-Users15\25888c66-bf7c-4292-8348-df9b68c7f290' failed with
> error code: -1.
> 09/15/2013 07:06:52 ANS5283E The operation was unsuccessful.
>
> 09/15/2013 07:06:52 ANS1327W The snapshot operation for 'EXCHSRVB
> \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
> \Ad14-Users14\4296a6ab-18c3-4af5-abd4-fbd1da193002' failed with
> error code: 4353.
> 09/15/2013 07:06:52 ANS4000E Error processing 'EXCHSRVB\Microsoft
> Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}\Ac20-Users35
> \7d4b7d91-41bf-4f9c-8585-8ec0b37376e6': file space does not exist.
>
> 09/15/2013 07:06:52 ANS1327W The snapshot operation for 'EXCHSRVB
> \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
> \Ad10-Users10\8063e587-a217-464a-b226-38d4686c6fe4' failed with
> error code: -1.
> 09/15/2013 07:06:52 ANS4000E Error processing 'EXCHSRVB\Microsoft
> Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}\Ac22-Users37
> \a974f03c-6be9-4c44-b654-83b3ecaca6b1': file space does not exist.
>
> 09/15/2013 07:06:52 ANS4000E Error processing 'EXCHSRVB\Microsoft
> Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}\Ac21-Users36
> \b9aa5093-b3bc-4de9-9ca7-5afe160d02bf': file space does not exist.
>
> 09/15/2013 07:06:52 ANS1327W The snapshot operation for 'EXCHSRVB
> \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
> \Ad11-Users11\fc45a5b8-a6ff-4f33-a793-7f10370fd331' failed with
> error code: -1.
> 09/15/2013 07:06:52 ANS5283E The operation was unsuccessful.
> 09/15/2013 07:06:52 Filespace not found
> 09/15/2013 07:06:52 ANS5258E Microsoft volume shadow copy snapshot
> initialization failed.
> 09/15/2013 07:06:52 Filespace not found
> 09/15/2013 07:06:52 ANS5283E The operation was unsuccessful.
> 09/15/2013 07:06:52 Filespace not found
> 09/15/2013 07:06:52 ANS5283E The operation was unsuccessful.
>
> Any advice what to do ?
>
> I plan to upgrade the Tsm Client to 6.4.0 , Tsm Lanfree to 6.3.4 ,
> TDP to 6.4.02 but first need to have a consistent backup for a while
>
> T.I.A Best Regards
>
> Robert
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