Hi Robert,
It seems something else is "out of sync".
Instead of just resetting the "admin" nodes, you could update
the password for the actual nodes as well and make sure
you can connect to the TSM Server from DP/Exchange and the
BA Client separately. After that, stop the CAD and AGENT and
restart the CAD, to make sure it starts cleanly and that you
do not get any warnings in the TSM Server activity log.
After that, try the "tdpexcc q exchange" command again.
If you still see the same problem, open a PMR, and the
service team can walk you through the steps to get
this working again.
Thanks,
Del
----------------------------------------------------
"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 06/18/2013
06:43:43 AM:
> From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 06/18/2013 06:44 AM
> Subject: ANR0418W and ACN5229E errors
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hello
>
> I have an old issue back when trying to backup via TDP for exchange
> 2010 version 6.1.3.2 got this following error on my actlog.
>
> 06/18/2013 12:41:10 ANR0418W Session 18024 for administrator
> EXCHSRVAN_DB (TDP MSExchg) is refused because an incorrect password
> was submitted. (SESSION: 18024)
>
> Same when trying the command: tdpexcc q exchange
>
> Volume Shadow Copy Service (VSS) Information
> --------------------------------------------
>
> ACN5229E Error obtaining VSS information from Local DSMAgent Node:
'exchsrva'.
> ANS1025E (RC137) Session rejected: Authentication failure
>
> I did:
>
> remove admin exchsrvan_db
> remove admin exchsrva
>
> register admin exchsrvan_db password passexp=9999
> register admin exchsrva password passexp=9999
>
> grant authority exchsrvan_db class=node authority=owner
node=exchsrvan_db
>
> grant authority exchsrva class=node authority=owner node=exchsrva
>
> Stop and start the service again .
>
> Run the commands again and still got the error !
>
> Running the command : tdpexcc q tsm is O.K
>
> c:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc q tsm
>
> IBM Tivoli Storage Manager for Mail:
> Data Protection for Microsoft Exchange Server
> Version 6, Release 1, Level 3.02
> (C) Copyright IBM Corporation 1998, 2011. All rights reserved.
>
> Tivoli Storage Manager Server Connection Information
> ----------------------------------------------------
>
> Nodename ............................... EXCHSRVAN_DB
> NetWork Host Name of Server ............ XXX.XXX.XXX.XXX
> TSM API Version ........................ Version 6, Release 4, Level
0.10
>
> Server Name ............................ ADSM2
> Server Type ............................ Windows
> Server Version ......................... Version 6, Release 3, Level
3.100
> Compression Mode ....................... Client Determined
> Domain Name ............................ DOCC
> Active Policy Set ...................... POCC
> Default Management Class ............... MGEXCHANGE
>
> By the way when I restart the TSM Client Acceptor I notice that the
> Volume Shadow copy start too (Is on manual mode) , it's correct ?
>
> I am lost …
>
> Regards Robert
>
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