ADSM-L

[ADSM-L] ACN5229E Error obtaining VSS information from Local DSMAgent Node error

2013-05-09 00:48:55
Subject: [ADSM-L] ACN5229E Error obtaining VSS information from Local DSMAgent Node error
From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 9 May 2013 04:46:38 +0000
Hi Guys

I had an environment of backup for a TDP for mail working correctly.

Tsm Client      6.2.3.1
Tsm STA          5.5.5.1
Tsm for Mail  6.1.3.2
Tsm Server    6.3.3.100

I upgrade my Tsm client to the version 6.4 and now I got this error:

05/08/2013 09:41:20 ANS1025E Session rejected: Authentication failure

I update my password for both node client and TDP (EXCHSRVA and EXCHSRVAN_DB)

Still running the command:     tdpexcc query exchange  got:

Volume Shadow Copy Service (VSS) Information
--------------------------------------------

Please enter the password for node EXCHSRVAN_DB:

************
ACN5229E Error obtaining VSS information from Local DSMAgent Node: 'exchsrva'.
ANS1025E (RC137)  Session rejected: Authentication failure

I in purpose comment the command:    PASSWORDAccess    Generate    to let the 
program prompt to enter the password.

I delete all my services with the command:   dsmcutil remove   and re-create 
them  here the commands:

dsmcutil install cad /name:"TSM Client Acceptor" /node:exchsrva   
/password:XXXXX /optfile:"c:\program files\tivoli\tsm\baclient\dsm.opt" 
/validate:yes /autostart:yes /startnow:no

dsmcutil install remoteagent /name:"TSM Remote Client Agent" /node:exchsrva   
/password:XXXXX /optfile:"c:\program files\tivoli\tsm\baclient\dsm.opt" 
/partnername:"TSM Client Acceptor" /startnow:no

dsmcutil install scheduler /name:"TSM Client Scheduler" /node:exchsrva 
/password:XXXXX /optfile:"c:\program files\tivoli\tsm\baclient\dsm.opt" 
/startnow:no

 dsmcutil update cad /name:"TSM Client Acceptor" /cadschedname:"TSM Client 
Scheduler"
  dsmcutil start /name:"TSM Client Acceptor"

I had too and grant proxy:

Target Node         Agent Node
---------------     -----------
EXCHSRVAN_DB        EXCHSRVA

In my dsm.opt I have a command:   RUNASSERVICE YES    I tried too with YES and 
NO same result

My Tdpexc.cfg looks like:

LASTPRUNEDate     05/09/2013 07:13:24
MOUNTWait     Yes
BACKUPMETHod     VSS
TEMPLOGRestorepath
TEMPDBRestorepath
CLIENTACcessserver
LOGFile     tdpexc.log
LOGPrune     60
LANGuage     ENU
BACKUPDESTination     TSM
LOCALDSMAgentnode     exchsrva
REMOTEDSMAgentnode
DATEformat     1
VSSPOLICY * * INCREMENTAL TSM MGEXCHANGE
VSSPOLICY * * FULL TSM MGEXCHANGE
VSSPOLICY * * FULL TSM MGDRM_T
VSSPOLICY * * FULL TSM MGVTL1
VSSPOLICY * * INCREMENTAL TSM MGVTL1

Check too the VSSADMIN LIST WRITERS  is O.K

C:\>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'Task Scheduler Writer'
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error

Writer name: 'VSS Metadata Store Writer'
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error

I am out of ideas ! Any help will be really appreciate.

Regards Robert

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