Hi Jerome,

Make sure the TSM Scheduler Service is running under an ID
that has proper authority. i.e. change the "Log in as"
value to the same ID as you have success when running
it manually.

Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 04/29/2013
11:17:11 AM:

> From: "Swartz, Jerome" <Jerome.Swartz AT COMPUTACENTER DOT COM>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 04/29/2013 11:26 AM
> Subject: Exchange 2010 Backup issue
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hi All,
>
> Having some issue with my Exchange 2010 backups. I am able to run it
> manually, both full and incremental but via the TSM schedule it fails.
>
> TSM schedule failure: RC1819
> EXCSCH log:  ACN5350E An unknown Exchange API error has occurred.
>
> Please see output below for:
>
> tdpexcc q tsm
> tdpexcc q tdp
> tpdexcc q exchange
>
> IBM Tivoli Storage Manager for Mail:
> Data Protection for Microsoft Exchange Server
> Version 6, Release 1, Level 2.01
> (C) Copyright IBM Corporation 1998, 2010. All rights reserved.
>
> Data Protection for Exchange Preferences
> ----------------------------------------
>
> BACKUPDESTination................... TSM
> BACKUPMETHod........................ VSS
> DATEformat ......................... 1
> LANGuage ........................... ENU
> LOCALDSMAgentnode................... EARTH
> LOGFile ............................ tdpexc.log
> LOGPrune ........................... 14
> MOUNTWait .......................... Yes
> NUMberformat ....................... 1
> REMOTEDSMAgentnode..................
> TEMPDBRestorepath...................
> TEMPLOGRestorepath..................
> TIMEformat ......................... 1
>
>
>
>
> IBM Tivoli Storage Manager for Mail:
> Data Protection for Microsoft Exchange Server
> Version 6, Release 1, Level 2.01
> (C) Copyright IBM Corporation 1998, 2010. All rights reserved.
>
> Querying Exchange Server to gather component information, please wait...
>
> Microsoft Exchange Server Information
> -------------------------------------
>
> Server Name:                 EARTH
> Domain Name:                 capespan.com
> Exchange Server Version:     14.2.318.4   (Exchange Server 2010)
>
> Databases and Status
> ----------------------------------------
>
> MailboxDB01
> Circular Logging - Disabled
> DAG Status - None
> Recovery - False
>    MailboxDB01                                   Online
>
> MailboxDB02
> Circular Logging - Disabled
> DAG Status - None
> Recovery - False
>    MailboxDB02                                   Online
>
> MailboxDB03
> Circular Logging - Disabled
> DAG Status - None
> Recovery - False
>    MailboxDB03                                   Online
>
> MailboxDB04
> Circular Logging - Disabled
> DAG Status - None
> Recovery - False
>    MailboxDB04                                   Online
>
> Volume Shadow Copy Service (VSS) Information
> --------------------------------------------
>
> Writer Name                                 : Microsoft Exchange Writer
> Local DSMAgent Node               : EARTH
> Remote DSMAgent Node         :
> Writer Status                                  : Online
> Selectable Components             : 4
>
>
>
> IBM Tivoli Storage Manager for Mail:
> Data Protection for Microsoft Exchange Server
> Version 6, Release 1, Level 2.01
> (C) Copyright IBM Corporation 1998, 2010. All rights reserved.
>
> Tivoli Storage Manager Server Connection Information
> ----------------------------------------------------
>
> Nodename .......................................... EARTH_EXC
> NetWork Host Name of Server ............. ATHENA.CAPESPAN.COM
> TSM API Version .................................. Version 6,
> Release 2, Level 4.0
>
> Server Name ........................................ CAPESPAN-TSM
> Server Type .......................................... Windows
> Server Version ...................................... Version 5,
> Release 5, Level 4.2
> Compression Mode ............................... Client Determined
> Domain Name ....................................... EXCHANGE_DOMAIN
> Active Policy Set .................................... EXCAHNGE_POLICY
> Default Management Class .................... EXCHANGE_DAILY
>
>
> If there is anything else I can produce please do advise.
>
> Regards,
>
> Jerome Swartz