ADSM-L

[ADSM-L] Restore failing - ANS0361I DIAG: fioGetAttrib

2013-04-26 12:18:01
Subject: [ADSM-L] Restore failing - ANS0361I DIAG: fioGetAttrib
From: Zoltan Forray <zforray AT VCU DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 26 Apr 2013 12:14:46 -0400
Windows 2012 server - 6.4.0.1 client

A user deleted an entire folder this morning.  Attempts to restore the
files keep failing with messages like this:

04/26/2013 11:27:51 ANS0361I DIAG:
fioGetAttrib(\\rose.adm.adp.vcu.edu\ots\Purchasing\Reports\ARMICS\Procurement
Services\2013 Testing\Insurance Services\Final\I&RM - Insuring
Vehicles-final.docx) failed.

04/26/2013 11:27:52 ANS4007E Error processing
'\\rose.adm.adp.vcu.edu\ots\Purchasing\Reports\ARMICS\Procurement
Services\2013 Testing\Insurance Services\Final\I&RM - Insuring
Vehicles-final.docx': access to the object is denied

Digging back through the dsmerror.log file, I found this message during
last nights backups:

04/25/2013 22:15:26 ANS0361I DIAG: Error reading http request.
04/25/2013 22:18:15 ANS0361I DIAG: sessRecvVerb(): Invalid verb received.
04/25/2013 22:18:15 ANS0361I DIAG: sessRecvVerb(): length=4745,
verb=54,magic=20
04/25/2013 22:19:17 ANS0361I DIAG: sessRecvVerb(): Invalid verb received.
04/25/2013 22:19:17 ANS0361I DIAG: sessRecvVerb(): length=4845,
verb=4c,magic=50
04/25/2013 22:19:47 ANS0361I DIAG: sessRecvVerb(): Invalid verb received.
04/25/2013 22:19:47 ANS0361I DIAG: sessRecvVerb(): length=0500,
verb=0b,magic=03
04/25/2013 22:20:04 ANS0361I DIAG: Error opening input file login.html
04/25/2013 22:20:23 ANS0361I DIAG: Error opening input file login.htm

[snippage]

04/25/2013 22:35:10 ANS0361I DIAG: isFileNameValid: Relative path
specified, but not allowed.
04/25/2013 22:35:10 ANS0361I DIAG: isFileNameValid: Relative path
specified, but not allowed.

and lots more errors like this.  However, the backup continued to run and
finished around 04:00am.

Suggestions?  Thoughts?

I checked the apars for 6.4.0.4 but nothing in there (mostly VM
stuff) applies to this situation.

I told the server tech to try restarting the scheduler/CAD and try the
restore again as well as sending me the dsmwebcl.log file and dsmsched.log
file.

--
*Zoltan Forray*
TSM Software & Hardware Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
zforray AT vcu DOT edu - 804-828-4807
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