Hey Andy,

It has been a long time since I have worked with SAP on Tivoli but, it seems I 
had the same problem and the DBA's had to correct there UTIL file.

It seems like they just commented out the password line.

Anyway, Good Luck.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Huebner, Andy
Sent: Wednesday, April 24, 2013 12:15 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] HP/UX SAP authentication problem

We have several SAP servers on HP/UX that are having authentication errors at 
random time, but once it stops working it does not start working until we reset 
the password.  The password is set to not expire.  We have not been able to 
determine the problem.
Support is a little shaky because of the versions.
Anyone have an ideas on what might be the problem or where to look?

Client 5.4.2.7
Server 6.2.3.100

>From the client it looks like a bad password:
BKI2027I: Using TSM-API version 5.4.2.7 (compiled with 5.3.0.0).
BKI2000I: Successfully connected to ProLE on port tdpr3ora64.
BKI0005I: Start of program at: Wed Apr 24 15:52:49 2013 .
BKI1214E: TSM Error:
ANS1025E (RC137)  Session rejected: Authentication failure

BKI1201E: There are no Tivoli Storage Manager-Servers available.
BKI1203E: Not enough sessions available (4 required and 0 available).
BKI1215I: Average transmission rate was 0.000 GB/h (0.000 MB/sec).
BKI1227I: Average compression factor was 1.000.
BKI0020I: End of program at: Wed Apr 24 15:52:51 2013 .
BKI0021I: Elapsed time: 02 sec .
BKI0024I: Return code is: 2.

>From the server is does not look like anything is wrong.
04/24/2013 10:52:50  ANR0406I Session 159621 started for node 
HPServerName_TDP_R3
                      (TDP R3 HP) (Tcp/Ip 10.4.31.13(56929)). (SESSION: 159621)
04/24/2013 10:52:50  ANR0403I Session 159621 ended for node HPServerName_TDP_R3
                      (TDP R3 HP). (SESSION: 159621)

This is the node:

                    Node Name: HPServerName_TDP_R3
                     Platform: TDP R3 HP
              Client OS Level: B.11.11
               Client Version: Version 5, release 4, level 2.7
           Policy Domain Name: ORA_PROD_DOMAIN_03_LANFREE
        Last Access Date/Time: 04/24/2013 10:55:23
       Days Since Last Access: <1
       Password Set Date/Time: 04/24/2013 08:42:27
      Days Since Password Set: <1
        Invalid Sign-on Count: 0
                      Locked?: No
                      Contact: SAP HP server
                  Compression: No
      Archive Delete Allowed?: Yes
       Backup Delete Allowed?: Yes
       Registration Date/Time: 01/29/2013 16:14:01
    Registering Administrator: Admin
ast Communication Method Used: Tcp/Ip
  Bytes Received Last Session: 68,336
      Bytes Sent Last Session: 52,450
     Duration of Last Session: 31,386.06
  Pct. Idle Wait Last Session: 59.94
 Pct. Comm. Wait Last Session: 99.96
 Pct. Media Wait Last Session: 0.86
                    Optionset: ORA_DEV_MGMT4_DB_TAPE
                          URL: http://:1581
                    Node Type: Client
   Password Expiration Period: 9,999 Day(s)
            Keep Mount Point?: No
 Maximum Mount Points Allowed: 8
       Auto Filespace Rename : No
            Validate Protocol: No
                  TCP/IP Name: HPServerName
               TCP/IP Address: x.x.x.x
           Globally Unique ID: 
        Transaction Group Max: 0
              Data Write Path: LANFREE
               Data Read Path: ANY
           Session Initiation: ClientOrServer
           High-level Address:
            Low-level Address:
       Collocation Group Name:
             Proxynode Target:
              Proxynode Agent:
                  Node Groups:
                Email Address:
                Deduplication: ServerOnly
               Client OS Name:
Client Processor Architecture:
        Client Target Version: (?)

This is the LANFree client:

                                  Server Name: HPServerName_TDP_R3
                                 Comm. Method: TCPIP
                           High-level Address: x.x.x.x
                            Low-level Address: 1500
                                  Description: SAP server
                            Allow Replacement: No
                                    Node Name:
                        Last Access Date/Time: 04/23/2013 17:21:38
                       Days Since Last Access: 1
                                      Locked?: No
                                  Compression: No
                      Archive Delete Allowed?: (?)
                                          URL:
                       Registration Date/Time: 02/01/2013 15:04:21
                    Registering Administrator: Admin
                  Bytes Received Last Session: 17,558
                      Bytes Sent Last Session: 242
                     Duration of Last Session: 1,935.40
                  Pct. Idle Wait Last Session: 53.15
                 Pct. Comm. Wait Last Session: 0.00
                 Pct. Media Wait Last Session: 0.00
                        Grace Deletion Period: 5
                             Managing profile:
                          Server Password Set: Yes
                Server Password Set Date/Time: 02/01/2013 15:04:21
               Days Since Server Password Set: 82
             Invalid Sign-on Count for Server: 0
                  Virtual Volume Password Set: No
        Virtual Volume Password Set Date/Time: (?)
       Days Since Virtual Volume Password Set: (?) Invalid Sign-on Count for 
Virtual Volume Node: 0
                            Validate Protocol: No
                                      Version: 5
                                      Release: 4
                                        Level: 6.2
                                      Role(s): Storage Agent Event Logging
                                                Library Sharing

Andy Huebner

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