ADSM-L

Re: [ADSM-L] OK, who moved the TSM manuals? (again....) I have customers to support...

2013-04-18 16:16:35
Subject: Re: [ADSM-L] OK, who moved the TSM manuals? (again....) I have customers to support...
From: Dave Canan <ddcanan AT GMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 18 Apr 2013 13:14:01 -0700
Here is the reply I got from Information Development.

==============

We're very sorry for the inconvenience that the site change has caused. The
Tivoli Documentation Central site was moved to new infrastructure, and
redirects were not possible.

If you have a bookmark for the former Tivoli Documentation Central site,
you will need to update it. So if you have this link:
http://www.ibm.com/developerworks/wikis/display/tivolidoccentral/Home
Please use one of the following links instead:
ibm.com/tivoli/documentation
http://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Documentation%20Central

If you have bookmarks for product specific sites within Tivoli
Documentation Central, you can find the new links by looking for the
products you need at ibm.com/tivoli/documentation

For example, the Tivoli Storage Manager page moved from this location:
http://www.ibm.com/developerworks/wikis/display/tivolidoccentral/Tivoli+Storage+Manager
To this location:
http://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Documentation%20Central/page/Tivoli%20Storage%20Manager

The following link might be helpful to find any Tivoli storage product:
http://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Documentation%20Central/page/S

If anyone has problems finding what you need, you can post a comment to any
page in Tivoli Documentation Central.  (To comment, you need to sign in,
which requires using your existing IBM ID, or registering a new IBM ID with
developerWorks.)

If you have questions regarding this Wanda, you can send an email to Clare
Byrne at:

byrnec AT us DOT ibm DOT com

She also mentioned that they are working on getting the link in the support
site updated.


Dave Canan
IBM Advanced Technical Skills



On Wed, Apr 17, 2013 at 10:42 PM, Dave Canan <ddcanan AT gmail DOT com> wrote:

> Wanda, for now use the following link to access all the info centers for
> all the TSM releases. I will talk to a developer in the morning to see what
> has happened here.
>
>
> https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Documentation%20Central/page/Tivoli%20Storage%20Manager
>
>
> Dave Canan
> IBM Advanced Technical Skills
> ddcananATus.ibm.com
>
>
> On Wed, Apr 17, 2013 at 8:58 PM, Prather, Wanda <Wanda.Prather AT icfi DOT 
> com>wrote:
>
>> I had a link to TSM infoCenter Central.
>> Now it brings up a perfectly useless TSM Developerworks Public Wiki page.
>> https://www.ibm.com/developerworks/community/wikis/home?lang=en
>>
>> If you scroll down that page and click on Tivoli Storage Manager, then
>> click the link to  > Documentation Central, it loops back to the top of the
>> same page.
>>
>> If you go to the TSM support page
>>
>> http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager
>> and click the link for Product documentation, it takes you to the same
>> crap.
>>
>> If you click the Documentation tab,
>> that also takes you to the same crap.
>>
>> Does someone have the name of a human we can contact and tell them to a)
>> put the infocenter links back where they were, and then b) leave the manual
>> links alone?
>> I don't' want to be in "developer works wiki".  I want clean access to
>> manuals.
>>
>> I don't understand why IBM thinks it's ok to play with this information,
>> which is all that's happening here (again.  and again.)
>> I have customers to support, and I don't have time for this.
>>
>> Wanda Prather
>> Tivoli Storage Manager Consultant
>>
>>
>>
>>
>>
>> Wanda Prather  |  Senior Technical Specialist  | Wanda.Prather AT icfi DOT 
>> com |
>> www.icfi.com
>> ICF International  | 401 E. Pratt St, Suite 2214, Baltimore, MD 21202 |
>> 410.539.1135 (o)
>>
>
>