ADSM-L

Re: [ADSM-L] tsm tdp vss issues exchange 2010

2013-04-16 11:29:24
Subject: Re: [ADSM-L] tsm tdp vss issues exchange 2010
From: "Vandeventer, Harold [BS]" <Harold.Vandeventer AT KS DOT GOV>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 16 Apr 2013 15:26:28 +0000
May or may not be related.... I have an AVAMAR box in our environment and EMC 
issued a VSS-related problem recently.

EMC references 2748349: http://support.microsoft.com/kb/2748349 for resolution. 

EMC comments: "The data for applications backed up by other Avamar VSS plug-ins 
(Exchange VSS, SharePoint VSS, and Hyper-V VSS) could also be impacted by the 
Microsoft issue."



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Tim Brown
Sent: Tuesday, April 16, 2013 9:52 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] tsm tdp vss issues exchange 2010

Has anyone had numerous issues with TSM TDP for Exchange 2010. We continue to 
struggle with VSS issues and Microsoft claims its not their issue. We initially 
had Exchange circular logging enabled and have since turned that off as 
recommended.  I see that  TSM TDP for Exchange 6.4  is available.

Configuration

TSM 6.3.1.15 server on Windows 2008 R2 Enterprise TSM 6.3.1 BA client  on 
Exchange servers TSM TDP Exchange 6.3.1 Exchange 2010 Version 14.02.0247.005 
Exchange Windows servers 2008 R2 Enterprise SP1

Recent dsmerror.log during tdpexcc full backup

04/16/2013 07:42:04 ANS5252E TSM attempted to execute a system command which 
failed.
   command : "C:\Program Files\Tivoli\TSM\baclient\excvssic.exe" 
C:\adsm.sys\vss_staging\TDP_EXCH2\TSMPOK\20130416071952\b6d6da44-9ba6-4426-9503-1e2183bab0d3_Audit.txt
   rc      : -1032
04/16/2013 07:42:05 ANS5250E An unexpected error was encountered.
   TSM function name : baHandleSnapshot
   TSM function      : BaHandleSystemPostSnapshotCmd() failed.
   TSM return code   : -1032
   TSM file          : backsnap.cpp (4300)
04/16/2013 07:42:05 ANS1327W The snapshot operation for 
'\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy20\' failed with error code: 
-1032.
04/16/2013 07:42:05 Return code -1032 unknown
04/16/2013 07:42:05 Unknown system error Please check the TSM Error Log for any 
additional information
04/16/2013 08:02:12 ANS1577I The Windows console event handler received a 
'Ctrl-C' console event.



Thanks,

Tim Brown

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