Just on a whim today I had one of the other admins logon to the server and
remove the TSM services, re-add them and change the logon-as for the TSM
Scheduler service. And now it's working.

The first time I logged on as the user that the backup was going to logon as
and added the services. Don't know what the Windows difference was in adding
the services by another user from the one configured for backups. But now
it's working.

That was the only thing I could think of that was different from my other
TDP Exchange setups on our servers. I did the TSM install/configuration as
my userid (domain admin) and configured the service with the "special"
userid with the appropriate Exchange rights.

Bill

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Del
Hoobler
Sent: Tuesday, January 15, 2013 7:17 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TDP Exchange 2010 scheduled backups fail rc=1819

Hi Bill,

If you aren't making any progress, you should open a PMR.
If the support team gets a trace, they can tell you what is failing.
If you know how and you want to do a little experimenting yourself, you can
turn on tracing for the DP/Exchange client and the DSMAGENT.

Thanks,

Del

----------------------------------------------------


"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 01/15/2013
04:12:26 PM:

> From: Bill Boyer <bjdboyer AT COMCAST DOT NET>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 01/15/2013 06:53 PM
> Subject: Re: TDP Exchange 2010 scheduled backups fail rc=1819 Sent by:
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> The TSM Scheduler service is running under the domain userid in the
> "organization Management" group. If I logon as that userid I can run
> the backups. But running them as a scheduled task fails. That's what's
> strange....same userid... works logged on...fails as service.