Hi Christian,

One thing to check is the Exchange database "BackupInProgress" flag.
Data Protection for Exchange utilizes this flag to know whether
a backup is already in progress. I know you said there wasn't,
but if the Exchange Server thinks there is, it won't allow
another to start.

To check this, run this cmdlet:

    Get-MailboxDatabase -Status

check the "BackupInProgress" flag.

BTW... the trace you included is normal and not helpful
for this problem. You would need to include the part of the trace
that runs the "Get-MailboxDatabase" cmdlet.


Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 01/16/2013
03:06:33 AM:

> From: Christian Svensson <Christian.Svensson AT CRISTIE DOT SE>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 01/16/2013 03:15 AM
> Subject: SV: Exchange 2010 and Error code ACN5073E and ACN6068I
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hi all,
> I have a strange situations I try to understand.
> We have 2 x Microsoft Exchange Server 2010 DAG clusters and we have
> the same issue on both of them.
> We are running TSM Client Version 6.4.0.0 and TSM for Exchange 6.4.
> 0.0 with TSM Server 6.3.3.0 because of we want to get hold of the
> new DAG Node functionality.
>
> When we try to backup our DAG databases (Active or Passive) we got a
> strange issue.
> In the new TDP MMC GUI (FCM) does TSM tell us error code ACN5073E
> None of the storage groups entered are in a state to be backed up.
> But tdpexc.log tell us error code ACN6068I <DAGDB> is being backed
> up by a different server - skipping.
>
> When I verify in TSM no one are backing up any databases at the
> moment so TSM are totally quite.
> I go in to each DAG Server and verify that TSM/FCM or any other
> products are active, and I also run DISKSHADOW to verify so VSS are
> not holding any snapshots.
>
> I have also try to unmounts the databases and remount them with no
success.
>
> I have also verify that all VSSADMIN LIST WRITERS are active that
> explains in following MS link.
> http://msdn.microsoft.com/en-us/library/bb204080%28EXCHG.140%29.aspx
>
> When I run a trace on the TDPEXECC command then does it match
> following IBM link but accept that our servername are in upper case
> instead of lower case.
> http://www-01.ibm.com/support/docview.wss?uid=swg1IC86345
>
> But I look in the trace file and it also complain on a registry key
> registry.cpp        ( 193): error opening HKEY_LOCAL_MACHINE or
> HKEY_CLASSES_ROOT with a pathkey of SYSTEM\CurrentControlSet
> \Services\MSExchangeKMS.
> pssrvuts.cpp        ( 473): Enter CIfcService::isServiceRunning()
> pssrvuts.cpp        ( 431): Enter CIfcService::initializeData()
> pssrvuts.cpp        ( 457): Exit CIfcService::initializeData()
> pssrvuts.cpp        ( 218): Enter CIfcService::openService()
> pssrvuts.cpp        ( 150): Enter CIfcService::openScm()
> pssrvuts.cpp        ( 173): Exit CIfcService::openScm()
> pssrvuts.cpp        ( 244): Exit CIfcService::openService()
> ..\..\..\..\common\nls\amsgrtrv.cpp(3332): Searching for message number:
5304
> ..\..\..\..\common\nls\amsgrtrv.cpp(1651): ReadIndex: indexOffset =
10670
> ..\..\..\..\common\nls\amsgrtrv.cpp(1677): ReadIndex: msgIndex = 1390
> ..\..\..\..\common\nls\amsgrtrv.cpp(4931): ReadMsg: recOffset = 88896
(15B40)
> ..\..\..\..\common\nls\amsgrtrv.cpp(4973): ReadMsg: Msg hdr = 3930 :
3039
> ..\..\..\..\common\nls\amsgrtrv.cpp(4989): ReadMsg: Severity = 6,
> Length = 57, resplen= 0
> ..\..\..\..\common\nls\amsgrtrv.cpp(5038): ReadMsg: prefixLen = 9
> ..\..\..\..\common\nls\amsgrtrv.cpp(3390): Deleting message: 153
> from the cache.
> ..\..\..\..\common\nls\amsgrtrv.cpp(3398): Adding message: 5304 to the
cache.
> ..\..\..\..\common\nls\amsgrtrv.cpp(2718): return from nlOrderInsert
> (char), msgLen 64:
> agtmem.cpp          ( 398): AGENT DSMEM(-) Addr 000000001DE93170
> File ..\..\..\common\winnt\pssrvuts.cpp Line 496
> pssrvuts.cpp        ( 187): Enter CIfcService::closeService()
> pssrvuts.cpp        ( 201): Exit CIfcService::closeService()
> pssrvuts.cpp        ( 538): Exit CIfcService::isServiceRunning()
> psexcut2.cpp        (1538): scm.isServiceRunning() returned message:
> ACN5304E Unable to open service to determine if running or not.
>
> registry.cpp        ( 155): Enter getSzValue()
> registry.cpp        ( 193): error opening HKEY_LOCAL_MACHINE or
> HKEY_CLASSES_ROOT with a pathkey of SYSTEM\CurrentControlSet
> \Services\MSExchangeSRS.
> pssrvuts.cpp        ( 473): Enter CIfcService::isServiceRunning()
> pssrvuts.cpp        ( 431): Enter CIfcService::initializeData()
> pssrvuts.cpp        ( 457): Exit CIfcService::initializeData()
> pssrvuts.cpp        ( 218): Enter CIfcService::openService()
> pssrvuts.cpp        ( 150): Enter CIfcService::openScm()
> pssrvuts.cpp        ( 173): Exit CIfcService::openScm()
> pssrvuts.cpp        ( 244): Exit CIfcService::openService()
> ..\..\..\..\common\nls\amsgrtrv.cpp(3332): Searching for message number:
5304
> ..\..\..\..\common\nls\amsgrtrv.cpp(3347): Found message: 5304 in cache.
> ..\..\..\..\common\nls\amsgrtrv.cpp(2718): return from nlOrderInsert
> (char), msgLen 64:
> agtmem.cpp          ( 398): AGENT DSMEM(-) Addr 000000001DE93170
> File ..\..\..\common\winnt\pssrvuts.cpp Line 496
> pssrvuts.cpp        ( 187): Enter CIfcService::closeService()
> pssrvuts.cpp        ( 201): Exit CIfcService::closeService()
> pssrvuts.cpp        ( 538): Exit CIfcService::isServiceRunning()
> psexcut2.cpp        (1574): scm.isServiceRunning() returned message:
> ACN5304E Unable to open service to determine if running or not
>
> Any suggestions how to continue or ideas why I can't backup my
> Exchange DAG databases anymore?