ADSM-L

Re: [ADSM-L] Diagnosing "ANS1377W: The client was unable to obtain a snapshot of 'volname'. The operation will continue without snapshot support."

2013-01-08 11:58:36
Subject: Re: [ADSM-L] Diagnosing "ANS1377W: The client was unable to obtain a snapshot of 'volname'. The operation will continue without snapshot support."
From: "Schneider, Jim" <jschneider AT USSCO DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 8 Jan 2013 16:28:44 +0000
Try 'vssadmin list writers' from a command prompt.  One of the writers may not 
be working.

Jim Schneider

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Zoltan Forray
Sent: Tuesday, January 08, 2013 10:00 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Diagnosing "ANS1377W: The client was unable to obtain a 
snapshot of 'volname'. The operation will continue without snapshot support."

Can someone help me figure out why one of my nodes keeps generating these 
errors and how to diagnose/fix whatever is going on.

ANS1377W: The client was unable to obtain a snapshot of 'volname'. The 
operation will continue without snapshot support.

This is a W2K3 server.  Upgraded the client to 6.4,  which seemed to resolve a 
lot if not all of the issues we were having with journal backups on this 
server.  We have OFS installed, which I figure is the cause of these errors 
since the files that generate these errors are usually open/in use.

Nothing in dsmerror/dsmsched log files to give me more to go on.  Earlier when 
we had "can access these files" errors, it was caused by the AV program 
blocking them.  Once they were removed, those errors stopped.

--
*Zoltan Forray*
TSM Software & Hardware Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
zforray AT vcu DOT edu - 804-828-4807
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