Hello

I am running TSM 6.2.3.0 on Windows 2008 R2, TDP for Exchange version 6.1.3.2 
and Exchange 2010. I need to recover a single user's mailbox from August 17th 
2012. When I try this through the TDP GUI (I select the user's name from the 
list and enter in the time and date to restore from as August 17 2012 at 
8:00pm), I get the following error:
ACN5924E No usable backups found on the TSM server.
I checked the log from August 17th 2012 and the Exchange databases backed up 
successfully. Does anyone have any ideas on what is happening and how to fix 
it? I tried to research the error and found basically nothing.

Thanks

Michael Devenney CNE, MCP, A+, Server+
Service Administrator
River East Transcona School Division
589 Roch Street
Winnipeg, Mb. R2K 2P7
Canada

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